Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone
on September 17, 2025
Posted by: Blue8674
[This review was collected as part of a promotion.] I use my phone to play games. I've not heard of the galaxy Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 17, 2025
Posted by: LooLoo1993
[This review was collected as part of a promotion.] I absolutely have loved using this phone I love the gestures.I don't seem to have any problems with it at all.Other than options to get acute phone case.There didn't seem to be very many that weren't outrageously expensive.Everything else seemed very nice on this phone.Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy is so good for everything it's amazing
on September 17, 2025
Posted by: Loveo2shop
[This review was collected as part of a promotion.] My Samsung Galaxy.
A 16 is used for everyday life.Personal and business the galaxy a sixteen bring the best of both worlds into one platform. You can literally do anything on this phone and the AI features are even better. The a 16 is the luxury of personal and business life in one place for all devices. It's more than a computer in the pomegranates. It's the Galaxy in the Palm of your hands.
A 16 is used for everyday life.Personal and business the galaxy a sixteen bring the best of both worlds into one platform. You can literally do anything on this phone and the AI features are even better. The a 16 is the luxury of personal and business life in one place for all devices. It's more than a computer in the pomegranates. It's the Galaxy in the Palm of your hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone
on September 17, 2025
Posted by: chick
Bought it, hate it. 1. had to purchase a box (plug) so that I could charge it from wall plug, 2, the operating system (google and samsung) have too many ads that are too long, and wont let you get out of the ad until it is completely finished 3. turning it off is clumsy 4 it took hours to download old phone info to the new phone and still lost alot of stuff inclluding contacts.
Response from Samsung USBy R&R, September 22, 2025
Hello there chick, Thank you for sharing your thoughts on your Galaxy A16 5G! As technology advances, we've packed the Galaxy A16 5G with essentials to help you stay efficient. Samsung aims to reduce eco-waste by removing the charger and headphones from packaging. Ads on your device are usually carrier-based, and you may need to adjust your carrier settings. The SmartSwitch app helps transfer data from your old phone. For transfer issues, contact our Samsung Support Team. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My crazy phone
on September 17, 2025
Posted by: MarkBlake
[This review was collected as part of a promotion.] My Galaxy Ai 15 is a very gd phone although sometimes it likes to open when I have in my back pocket and call 911 ( had happened approximately 5x...
Also the finger print unlock doesn't want to work sometimes but other than that it is great!!!!
Also the finger print unlock doesn't want to work sometimes but other than that it is great!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Way to many issues
on September 17, 2025
Posted by: Raylene
[This review was collected as part of a promotion.] Runs really slow at times it will shut off dont recommend getting this phone
Value
1
Response from Samsung USBy R&R, September 22, 2025
Hiya Raylene, Thank you for sharing your feedback. We enjoy hearing from our customers and learning from them. If your A16 5G device feels slow, managing background app usage can help improve responsiveness. With a powerful processor and Galaxy features designed for efficiency, the A16 5G is built to keep up. Thanks again for being a Samsung customer. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 17, 2025
Posted by: Buster
[This review was collected as part of a promotion.] I use this phone for everything possible. I don't own a computer. This phone functions just as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Alot of good features on this A16, I love it 😀
on September 17, 2025
Posted by: Terry38
[This review was collected as part of a promotion.] I actually use this for practically everything, I'm not lieing great phone, I've owned Samsung before there great 👍
Value
5
Written by a customer while visiting Samsung US