Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Overall ok
on September 17, 2025
Posted by: Katsfire
[This review was collected as part of a promotion.] I don't like the AI the phone isn't that great either. It's slow and glitches. The key card doesn't work it closes the app and voice to text is junk. Not a good phone at all.
Value
3
Response from Samsung USBy R&R, September 22, 2025
Hola Katsfire, We appreciate you taking the time to share your thoughts about your Galaxy A16 5G. We value our users' feedback to better understand how our devices are used. One main use of NFC technology on your Samsung Galaxy phone is to enable smooth payments through various mobile payment apps. Additionally, NFC allows quick connections with other wireless devices and facilitates data transfer. If you're experiencing concerns with your device's NFC function, there are several troubleshooting steps you can try to fix the behavior. Using a third-party accessory might also limit how you interact with your device. When using NFC features, it’s important to hold your device correctly, making sure that the NFC antenna faces the right direction. If your device occasionally slows down or glitches, there could be multiple causes. One effective solution is to perform a quick optimization. To keep your device running well, you can use the Device care feature, which shows an overview of your battery, storage, and RAM. To automatically optimize your phone or tablet for better performance, go to Settings, tap Device care, select Optimize now, and then tap Done. For more details, check out the online article linked below on how to keep your device running smoothly. While this device offers many smart features that improve your daily routine, this particular model has not yet received the full rollout of Galaxy AI. We thank you for your feedback and are glad to have you as part of the Samsung community. Galaxy A16 5G Support
https://www.samsung.com/us/support/mobile/phones/galaxy-a/galaxy-a16-5g/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://www.samsung.com/us/support/mobile/phones/galaxy-a/galaxy-a16-5g/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone the battery still last forever
on September 17, 2025
Posted by: Austintyler98
[This review was collected as part of a promotion.] Thee phone is amazing the battery still strong. After ²yearrs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone and 100 ways
on September 17, 2025
Posted by: Charlean1357
[This review was collected as part of a promotion.] Oh how much i love my Device AI servers are a god sent to me and functions of the system is very easy to get love it and all it do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features i love using email
on September 17, 2025
Posted by: Vincent
[This review was collected as part of a promotion.] I use it for streaming and taking video of family the best features are visible vocemail
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A16 is great
on September 17, 2025
Posted by: Misty711
[This review was collected as part of a promotion.] Galaxy AI Gemini and so much more to explore. It's absolutely worth upgrading to an A16 if you have earlier models of the Galaxy. I would highly recommend!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy phone I've had
on September 17, 2025
Posted by: Jtj620
[This review was collected as part of a promotion.] Best phone I've had yet with no problems what so ever it's amazing my old phones always lagged and would overheat this one does not!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really impressed
on September 17, 2025
Posted by: FantasticPhone
[This review was collected as part of a promotion.] I’ve been really impressed with my new device, especially the features powered by Galaxy AI. From photo editing to real-time translations, it makes everyday tasks so much easier and more fun. The design fits perfectly into my lifestyle—lightweight, sleek, and powerful enough for work and play. Battery life has also been a big win for me, lasting comfortably throughout the day. Definitely a worthwhile upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome choice for personal& business use☆
on September 17, 2025
Posted by: HappyLife
[This review was collected as part of a promotion.] Samsung Galaxy is an excellent choice for personal and professional marketing purposes. Loving it for my daily routines whether it be photographing for my on- line business or relaxing playing my favorite game, listening to my favorite podcast, it helps make lifetime a much better & happier place to explore. The the new AI features are very helpful.
Value
5
Written by a customer while visiting Samsung US