Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Its a good budget phone thats also comfortable
on September 15, 2025
Posted by: Thugdoug
[This review was collected as part of a promotion.] I use my phoen for gaming texting wacthing vidoes and stuff but there are times I need know something, and times like that the "Hey Google"feature can be usefull or just holding down the button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on September 15, 2025
Posted by: ASamsungUser
[This review was collected as part of a promotion.] Has great features and very fast.. Its got great cameras on both front and back. Gemini AI is a great help source for those who can definitely use the insight and even for those just looking to expand their knowledge and skills..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone color is pretty
on September 15, 2025
Posted by: Bobthebuilder
[This review was collected as part of a promotion.] My sansung galaxy a16 is good for streaming and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Adequate phone.
on September 15, 2025
Posted by: Gh0st3d
[This review was collected as part of a promotion.] I like the phone, it's great. The Galaxy AI tool is useful too. But the one thing I dislike about the phone is how laggy the operating system is.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Hello there Gh0st3d
We appreciate your review of the Galaxy A16 5G. It’s wonderful to hear that you enjoy the phone overall and find the smart, innovative, interactive tools helpful in simplifying daily tasks. You also mentioned performance lag, and your feedback is valuable as we continue to improve the device's speed and responsiveness. The balance of customization and intelligent features is part of what makes the Galaxy experience unique, and your input helps us keep it moving forward. The Quick optimization feature enhances your device's performance by identifying apps that drain battery life. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Find more ways to keep your device performing at its best by checking out the online article linked below. Thank you for sharing your Samsung experience with us. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your review of the Galaxy A16 5G. It’s wonderful to hear that you enjoy the phone overall and find the smart, innovative, interactive tools helpful in simplifying daily tasks. You also mentioned performance lag, and your feedback is valuable as we continue to improve the device's speed and responsiveness. The balance of customization and intelligent features is part of what makes the Galaxy experience unique, and your input helps us keep it moving forward. The Quick optimization feature enhances your device's performance by identifying apps that drain battery life. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Find more ways to keep your device performing at its best by checking out the online article linked below. Thank you for sharing your Samsung experience with us. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Device that moves, but doesn’t flow
on September 15, 2025
Posted by: AE87seattle
[This review was collected as part of a promotion.] Video is steady and clear—just not cinematic. It captures the moment, not the mood.
The device performs adequately for basic tasks, and the interface is familiar. However, the keyboard calibration feels misaligned—especially when swiping to type. Words don’t glide as expected, and the gesture input lacks fluidity. It’s a small disruption, but one that interrupts the rhythm of communication.
A fine device, but the touch should feel more intuitive.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Hey there AE87seattle, Thank you for sharing your experience with the Galaxy A26 5G. You’ve offered helpful insights into sound quality, fingerprint recognition, and system navigation. The A26 is built to offer ample storage and access to smart interactive tools, making it a versatile everyday device. Your feedback shows how personal preferences and needs can highlight new ways to improve functionality, helping us keep evolving the Galaxy A26 5G for smoother performance. We appreciate you being a valued member of the Samsung family. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on September 15, 2025
Posted by: BanksLife
[This review was collected as part of a promotion.] I've been through a lot of phones but this one has been my favorite so far.Has great storage, love the graphics and how everything flows so smooth.It also takes great pictures and usually doesn't lag which is great.Id rebuy this phone if I ever broke up.Thanks for making a great phone I'm a fan .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient Phone
on September 15, 2025
Posted by: Alpaca2025
[This review was collected as part of a promotion.] A16 found very convenient to use a I like the thickness of it. It is not bulky and I love capturing video and picture on its camera. Pretty decent for the price and I love the way filter works in the camera. For productivity wise i love writing notes for reminders. Multitasking is very important and I love this phone since it has the ability to open multiple pages on different browsers and will allow to navigate in the maps or GPS while I didn't lose tabs on my pages of research or school works maybe emails.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Needs replacement
on September 15, 2025
Posted by: Ger357
[This review was collected as part of a promotion.] Used mostly for social media content and AI is not used at all
Value
4
Written by a customer while visiting Samsung US