Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This product has a very slow processor
on September 15, 2025
Posted by: Tkjones
[This review was collected as part of a promotion.] I liked the size of the phone but for a business person it has a very slow processor. It lagged quite a bit and wasn't right for me.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Howdy TKjones, We appreciate you taking the time to share your thoughts on the Galaxy A16 5G. You’ve highlighted an important aspect—performance speed—while also recognizing the device’s comfortable design. The Galaxy A16 5G was built to balance everyday tasks with reliable features like customizable themes and widgets. While performance may vary depending on usage, your feedback helps us emphasize the Galaxy lineup’s ongoing focus on optimization and smooth multitasking. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For more information about keeping your device performing well, please check out the online article linked below. We thank you for your feedback. Thank you for being a part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on September 15, 2025
Posted by: Supersqmsung18
[This review was collected as part of a promotion.] An amazing phone for the price great price cpu, camrea battery sound everything overall just a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 15, 2025
Posted by: Supersam38
[This review was collected as part of a promotion.] Great phone best battery camrea cpu sound features overall amazing phone 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is a great with all the features
on September 15, 2025
Posted by: Quan14
[This review was collected as part of a promotion.] The Galaxy A16 5G is a strong choice if you want a phone with modern essentials (5G, AMOLED screen, large battery) without spending flagship-level money. It shines in value, reliability, and software support. If your priorities are gaming performance, very fast charging, or pro-level camera features, you might find some limitations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16/5G
on September 15, 2025
Posted by: Jalbert
[This review was collected as part of a promotion.] I use it and the AI in everything I do! Scheduling, mileage, time clock, materials, billing,payroll,and anything else
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Android > I Phone
on September 15, 2025
Posted by: HonestOpinion
[This review was collected as part of a promotion.] The Samsung Phone and Android system are easy to use and streamline daily processes. The screen is perfect for playing games or streaming my favorite t.v. shows. The customizable settings allow for the opportunity to make the phone unique to what I need. The Galaxy AI is helpful for researching and writing documents. Basically, Samsung is better than all other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has great features but loses service.
on September 15, 2025
Posted by: Laughing2Loud
[This review was collected as part of a promotion.] I use my Galaxy A16 for games, social media and work related communications.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone, Amazing Features, Perfect Device!
on September 15, 2025
Posted by: Smoovepanda31
[This review was collected as part of a promotion.] So this Galaxy A16 5G phone has been so good to me and even with researching about the phone before my purchase, actually using this phone has truly blown me away with the features of it, including the :Galaxy AI". I've never experienced anything with AI prior to this device but I tell you what, any need as far as information, down to even needing advice, or even just having an open ear to talk to, this feature is truly a game changer hands down! Yes all smartphones have apps you can use like YouTube, Facebook, games etc, but the way this device utilizes the AI not only for its primary use, it also can help you navigate and have control of you phone like never before. This phone is worth it and I recommend it to anyone that was a fast running phone with great picture display and to truly have a great step into the world of Galaxy AI!
Value
5
Written by a customer while visiting Samsung US