Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Pretty runs smoothly and the camera quality
on September 15, 2025
Posted by: Natti2025
[This review was collected as part of a promotion.] I use this phone for work and it runs really smoothly the ai generated is amazing has helped me in making better resumes and fixing my grammar and or even writing a paragraph professionally better i use.this phone for everything I love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a nice phone
on September 15, 2025
Posted by: 4u2njoy
[This review was collected as part of a promotion.] You change things and expect the average user to just know what youve done, it doesnt work like that who do you use to beta test these changes it obviously isnt average joe consumer but i do like the new galaxy ai feature
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to learn
on September 15, 2025
Posted by: Benjamin
[This review was collected as part of a promotion.] Device has a lot of features and difficult to learn without an actual course on how the phone works and how to take it apart to check for authenticity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So far I love this phone. Very easy to use.
on September 15, 2025
Posted by: Andy69
[This review was collected as part of a promotion.] The battery last a very long time and has rapid charging the AI is amazing feature on this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is decent
on September 15, 2025
Posted by: Pat1213
[This review was collected as part of a promotion.] This phone gets things done but is really slow. The memory is better then my old a15. So that's good. I wish it had, were i could shake it to turn on the flash light. The Gallaxy AI does help with things I do need.
Value
2
Response from Samsung USBy R&R, September 19, 2025
Hello Pat1213, Thank you for sharing your thoughts on the Galaxy A16 5G. You highlighted the memory upgrades and the benefits of Galaxy AI, which adds smart features for daily needs. The Galaxy A16 5G is built to be reliable while offering access to enhanced Galaxy experiences, such as innovative tools, personalization, and productivity. We’re pleased you’re finding it useful, and Galaxy keeps evolving to provide even more convenience with each new generation. Thank you for choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with smooth performance
on September 15, 2025
Posted by: JAZZLOVETECH
[This review was collected as part of a promotion.] I’ve been using the Galaxy A16 5G and it has really impressed me. The phone runs smoothly for my everyday needs like streaming, social media, and video calls. The 5G connection is fast and reliable, which makes browsing and downloading quick. The screen is bright and clear, perfect for watching movies or keeping up with sports. The battery life easily lasts all day, even with heavy use, and the charging is quick when I need a boost. I also like the sleek design—it feels modern and comfortable in my hand. Overall, the Galaxy A16 5G is a great balance of performance, features, and value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung A16 5g is a great phone.
on September 15, 2025
Posted by: LolaBelle
[This review was collected as part of a promotion.] My new Galaxy A16 5g has been of great use. I love taking pictures and sharing them with family and friends. My family and I communicate via text message every day and it's alot of fun. I send them my avatars which I was easily able to create. I also use the AI function which makes it simple to respond in a moment. I would highly recommend it to anyone who prefers a phone which is very user friendly and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good camera quality on thus model.
on September 15, 2025
Posted by: Jay1274
[This review was collected as part of a promotion.] Samsung TV+ is excellent on this device. Pretty good storage on here also! It would be nice to add a "screen record" feature.
Value
5
Written by a customer while visiting Samsung US