Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It has a lot of great features
on September 15, 2025
Posted by: Luchie14
[This review was collected as part of a promotion.] My Galaxy has great features and is easy to download important apps such as my medical apps and is easy to use when I go on them. Other features such as games, movies, wrestling, fast food apps, and Dutch bros apps all work very well on the Samsung phone A16 I don't have to worry about slow internet which I'm pleased with. To clean up the unwanted apps, junk files, etc.....not a problem to do that either I like using my Samsung; I always prefer Samsung phones over other ones. If I have a problem I call Metro and they help me fast I understand what they tell me, thank you from LUCHIE....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phones
on September 15, 2025
Posted by: Luv2sew
[This review was collected as part of a promotion.] I've been using the Galaxy phones for a few years now. I actually have purchased three of them. The second one was my favorite one but my screen got a small crack in the corner of the phone. So I purchased a third one now I have a tiny crack down the middle. I don't know what to do about this but I will keep it as long as it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 15, 2025
Posted by: Dianna
[This review was collected as part of a promotion.] This is great phone! AI is something new to me but it's so exciting to learn all the things it cab do! I would definitely recommend this phone to others!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A little slower
on September 15, 2025
Posted by: Bettyboop177
[This review was collected as part of a promotion.] This phone Gakaxy AI is slower to open links or when I want to see my open tabs, just flashes and I have to press twice and a little longer to open and choose the one I need. Also, very often is telling me that I have to restart it, and since I bought it (July 2025) it heats considerably for so little time that it's been with me, and I bought it new at the t- mobile store. Although is not as complete as my past Galaxy Notes phones that I have had for years, still is a good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good storage and smooth functions
on September 15, 2025
Posted by: DashingRudolph
[This review was collected as part of a promotion.] Galaxy AI is helpful in searching through my phone. Very pleased with this product. Only disappointment with this product is that it malfunctions sometimes especially with getting into and out of the photo so. It is slow and the quality of the pictures is just so so.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on September 15, 2025
Posted by: LuvConnection
[This review was collected as part of a promotion.] My Galaxy A16 Android phone is a great choice for my mobile phone needs. It's versatility of apps, features and price is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung makes good phones.
on September 15, 2025
Posted by: Phone2review
[This review was collected as part of a promotion.] The camera could be better. Too pricey. Solid phone. I've always liked Samsung.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Ahoy Phone2review, Thank you for sharing your thoughts on the Galaxy A16 5G! It’s wonderful to hear that you find it to be a dependable and sturdy phone. The Galaxy A16 5G perfectly combines durability with everyday convenience, making it a joy to use. Its camera is simple to use and perfect for capturing special moments, all while offering the reliable connectivity, customizable options, and trusted performance you expect from Samsung. We truly appreciate you taking the time to review and for choosing Samsung. Your support means a lot to us! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy a16
on September 15, 2025
Posted by: Jtunez
[This review was collected as part of a promotion.] I love my phone it's got great features and it's great for gaming and for social media it's 5g capabilities are amazing I love the ai features and it's fun and easy to use.
Value
5
Written by a customer while visiting Samsung US