Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,181 Reviews)
Open Ratings Snapshot
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
41 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
The phone has a clean, minimal design with a slim
on September 15, 2025
Posted by: Bribridaprincesss
[This review was collected as part of a promotion.] I really enjoy how my galaxy a 16 has
1. Live Translate: Real-time voice and text translation during phone calls or messaging. Both people can speak in their own language, and the AI translates instantly.
2. Chat Assist: Helps rewrite messages, change tone (professional, casual, friendly), or even translate texts before sending.
3. Interpreter Mode: Splits the screen in two so you and another person can speak in different languages and see instant translations.
4. Generative Edit (Photos): Lets you resize, move, or remove objects from pictures using AI. Similar to Google’s Magic Eraser.
5. Circle to Search (with Google): Just circle something on your screen and instantly search for it without switching apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Momuiuuuuuuuuuu
on September 15, 2025
Posted by: Tookie
[This review was collected as part of a promotion.] It is goodhhhhhhjjjjjejejrjjrjsidididuudjdjdjfufufufuuffuufufuif
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on September 15, 2025
Posted by: DonnieK
[This review was collected as part of a promotion.] This is a really good phone for the price! Galaxy AI is excellent. Two thumbs up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My galaxy A16 5g is way better than expected
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my samsung galaxy for everything from socal media, watching YouTube videos, movies, listening to music, capturing precious memories through pictures and videos ,scheduling appointments and alarms, financial budgeting, searching through galaxy AI and so much more my phone has well over exceeded my expectations and I don't know what I would do without it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A high quality phone
on September 15, 2025
Posted by: Mrskullz
[This review was collected as part of a promotion.] The samsung A16 5g makes high quality phone calls text and has a very good camara I also use the galaxy ai that makes my life a whole lot easier
Value
3 out of 5
3
Response from Samsung USBy R&RSeptember 18, 2025
Hello and thank you, Mrskullz, We always strive for excellence, and your experience with the Galaxy A16 5G shows we’re on the right path. With a triple-lens camera system and excellent 5G connectivity, you can be confident that your device is set up to keep up. While Galaxy AI is not fully integrated into this device yet, there are still many cool features you can use to improve your user experience. Thank you for sharing your feedback, and we appreciate you choosing Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera
on September 15, 2025
Posted by: Officetyppe
[This review was collected as part of a promotion.] I love this phone so much. The Galaxy AI features the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on September 15, 2025
Posted by: Blindstorm
[This review was collected as part of a promotion.] I have Samsung watch and ear buds but a Motorola phone it did not want to stay connected I lost connecton with the other devices I got the a 16 so it would not happen as much and I have been able to keep them connected unless it is left at home but it reconects when I return
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is best phone I have ever had.
on September 15, 2025
Posted by: Jjdaboss
[This review was collected as part of a promotion.] I use it for every thing. Ai is fantastic and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 3433-3440 of 5181 results 
<< 1 ... 428 429 430 431 432 ... 648 >>