Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It's easy to set up and use light weight button co
on September 15, 2025
Posted by: Alaniz90
[This review was collected as part of a promotion.] Overall the selfie camera quality was good. DISPLAY: Overall the display quality was excellent. The display resolution was high enough, close to or greater than 300dpi, so you see a smooth, crisp display. If the display does have a higher resolution, most people will not be able to tell the difference. Galaxy Ai is a great addition also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My A16 is easy for my hands to grip and it takes
on September 15, 2025
Posted by: QueenDIAMON1
[This review was collected as part of a promotion.] My Samsung phone A16 TAKES GREAT PHOTOS AND VIDEOS. MY DEVICE ALSO DOES ME JUSTICE WHEN IM TAKING SELFIES I ALSO MY FILTERS. BUT ON SERIOUS MATTERS ABOUT THE DEVICE. SERVICE IS AWESOME and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Goodnxjxn
[This review was collected as part of a promotion.] It is a good product that has an amazing camera with more the one setting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Simple phone, but leaves a lot to be desired
on September 15, 2025
Posted by: Emmie1551
[This review was collected as part of a promotion.] For what the phone is, I enjoy it. It's not a bad phone and it's very simple and straightforward. However the problems lie in the details. Apps are constantly closed when switching between them. No audio jack is a huge con. Trying to use earbuds or headphones for phone calls is a nightmare with horrible mic quality. The phone runs alright and whatnot but it's definitely not smooth or quick compared to other phones. Cameras quality and photo qualities also are pretty mediocre compared to other phones. Overall I genuinely think this is a 6/10 phone.
Sadly I don't really use the Galaxy AI as much so I can't comment on that
Value
3
Response from Samsung USBy R&R, September 18, 2025
Hello Emmie1551, We really appreciate a thorough, detailed review—especially of the Galaxy A16 5G—because it gives us the perfect chance to sing its praises and explain why it’s a superstar addition to your tech lineup. Now, let's chat about some of your points. This phone is built to carry all your essentials and give you peace of mind with its reliable performance. With the 6.7” immersive Super AMOLED, you can get a clear vision of whatever you are looking at. The 5000 mAh battery allows you to do more of what you love for even longer. If apps are feeling sluggish, a quick cache clean in Settings can do wonders—think of it as giving your phone a fresh breath of air! We’ve also waved goodbye to the trusty audio jack to make room for the wireless future—because who doesn’t love cutting the cord? Want even smoother sailing? A quick optimization in Device Care can speed things up, and we’ve linked some handy articles below. Oh, and you mentioned Galaxy AI! While it’s already a game-changer, it still hasn’t rolled out to this model, but don’t worry—there are plenty of smart features to boost your experience. Thanks for your review and for choosing Samsung—great minds think alike! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone on a budget
on September 15, 2025
Posted by: Love2save
[This review was collected as part of a promotion.] When you need a good phone and not all fancy upgrades. It is very good phone to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on September 15, 2025
Posted by: Cubstar
[This review was collected as part of a promotion.] This phone has a great battery life, and no lag from what I've experienced, although camera could be better, the overall product is great, especially if your looking for something budget friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 has awesome storage
on September 15, 2025
Posted by: Tink951
[This review was collected as part of a promotion.] I love my Galaxy AI, my A16 has great storage and awesome screen! I use my A16 for gaming and watching Amaxon prime it's absolutely my dream phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy plus all the AI features
on September 15, 2025
Posted by: Nlyric
[This review was collected as part of a promotion.] I love my galaxy A16 ..i only buy galaxy i enjoy all my features as well as the AI capabilites.... forever a fan and i will only purchase samsung!!!!
Value
5
Written by a customer while visiting Samsung US