Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
This product doesn't work well with certain carrie
on September 15, 2025
Posted by: Ashcash1
[This review was collected as part of a promotion.] I use my phone for everything but i have boost mobile and it makes the phone run slow. Its ok but i will be upgrading soon
Value
2
Response from Samsung USBy R&R, September 18, 2025
Thank you for your review of your Galaxy A16 5G, Ashcash1! We appreciate you sharing your experience. If you notice your device slowing down occasionally, it could be carrier-related, but it might also be due to your device needing a little assistance. Having trouble with unresponsive apps? It might be time for a quick spring cleaning. Don't worry, you don't need to uninstall the app or reset your phone or tablet. Instead, clear the app's cache or data. Doing this will delete any problematic files or bugs in the app. You can also use your phone or tablet’s Device Care features to limit background apps and help extend your battery life. Clearing the app cache is like a detox for your apps. It removes residual files that could be slowing down the app. Open Settings, then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache. It’s like giving your device a little boost. You can find out more by checking the online article linked below. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on September 15, 2025
Posted by: Techstate
[This review was collected as part of a promotion.] I've had it for a few months and so far it has been a good phone for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like that it is easy to maneuver
on September 15, 2025
Posted by: 2051mike
[This review was collected as part of a promotion.] I use this pho e to call but also to keep my self entertained
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Games online chatting
on September 15, 2025
Posted by: Abc123
[This review was collected as part of a promotion.] I use my phone for business family friends social media games work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16
on September 15, 2025
Posted by: Shema78
[This review was collected as part of a promotion.] I love my Galaxy the data is awesome. I haven't had any problems with my phone. I done had my phone almost a year now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on September 15, 2025
Posted by: Jasslove
[This review was collected as part of a promotion.] I love my a16 it is an amazing phone and I love the features and cama
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: MRstylin
[This review was collected as part of a promotion.] Galaxy A1 is a great phone. My 13yr olds first phone and he loves everything about it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is really nice it doesn't run slow
on September 15, 2025
Posted by: ermamtired
[This review was collected as part of a promotion.] This device is perfect for school work and uploading my assignments I enjoy using this phone and is excited for the future of this product.
Value
4
Written by a customer while visiting Samsung US