Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love the features!
on September 15, 2025
Posted by: GirlMom1721
[This review was collected as part of a promotion.] This phone is the best upgrade from the A15. Everything is flawless and picture quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on September 15, 2025
Posted by: Saraalisha
[This review was collected as part of a promotion.] Good phone! Fast. Easy to use. Lots of features. Great camera!! Battery could last a bit longer but overall a good phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features for an affordable price
on September 15, 2025
Posted by: NDotPizzle
[This review was collected as part of a promotion.] I use this model Galaxy phone for streaming, gaming, reading, it is my main phone for communication, and it does pretty well at keeping up with everything. It's got plenty of storage space, good quality graphics, great sound, fast loading times, the cameras have excellent picture quality, and of course comes with Galaxy AI included, all of this for a reasonably affordable price. I have been a user of Galaxy phones for several years and I have used many different models over time, but the A16 5G is definitely one of the best in the A series by far. I took away a star and gave it 4 out of 5 due to the only real flaw being the somewhat short battery life, although the super fast charging speed nearly makes up for this. I highly recommend this particular model to anyone looking for a great overall phone that performs well all around, and of course all this at a very affordable price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 is a great midrange phone!
on September 15, 2025
Posted by: AcEeEe
[This review was collected as part of a promotion.] I’ve been using the Galaxy A16 for a bit now and it’s honestly pretty solid. The battery makes it through the whole day, it handles my everyday stuff like messaging, browsing, school, light work, and even some light gaming without much of a problem.
The largest issues I’ve noticed are multitasking and the screen. If I’m listening to Spotify and try to open Snapchat, the phone will occasionally shut down (and rarely freeze up). The screen is also difficult to see in direct sunlight, which gets annoying when I’m outside. (but a resolution to this could be an anti-reflective screen protector)
Other than that though, it does what I need it to do and feels like a reliable midrange phone overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has performed very well.
on September 15, 2025
Posted by: MsNana
[This review was collected as part of a promotion.] I use for streaming and gaming primarily. Performs very well I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is alright
on September 15, 2025
Posted by: Elledanielle
[This review was collected as part of a promotion.] I love the Galaxy Ai feature. In all I love the phone but it has a few glitches. Nothing like the a14
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has nice features
on September 15, 2025
Posted by: Love2shopnewphones
[This review was collected as part of a promotion.] GALAXY 16 5G has great features. The screen is nice and clear. The pictures is nice and sharp. It has its own free themes. The sound is clear and loud. Also you can multi-task and do a split screen. There is alot of great games. There is alot of options you can do on this phone. Overall Galaxy16 5g is a great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Eleanor
[This review was collected as part of a promotion.] The Galaxy AI on this phone is awesome it works very well it has very vivid pictures and good with games and and all kinds of things
Value
5
Written by a customer while visiting Samsung US