Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is perfect for me
on September 15, 2025
Posted by: MichelefromTexas
[This review was collected as part of a promotion.] I use my Galaxy A16 for just about everything I do. I use it for entertainment, watching videos, scrolling on social media. I also use it to take lots of pictures of my dog, my family and especially for memoralizing special events in our family. I use it to study, to do my class homework, to use different types of study options, such as related games, and interactive media. The "Galaxy AI" is especially helpful with studying and preparing for exams. It's like having a study partner anytime I need one. I find it very reliable and always available. I do use my phone for listening to my music or podcasts, while working out, or working outside. This phone does everything I need it to, and everything I want it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money and a reliable phone!
on September 15, 2025
Posted by: AvidA16User
[This review was collected as part of a promotion.] I mainly use this phone for calls/ messages etc, though the most functions i use is routine-driven such as sleep and theater mode. The most compelling aspect of the samsung a16 is the notifications in any instance of my phone possibly being slow and restarting it (bringing it to the full processing speed).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very reliable
on September 15, 2025
Posted by: Lovemyphone76
[This review was collected as part of a promotion.] I enjoy my Galaxy AI. My kids even have there own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung A16
on September 15, 2025
Posted by: SUGARFOOT979
[This review was collected as part of a promotion.] I love my Samsung A16 i crochet.
So I'm constantly streaming something to watch while I crochet. And even streaming.
Crochet tutorials.I also like to get on YouTube.And me and my crochet group get on youtube live and croch it together
So I'm constantly streaming something to watch while I crochet. And even streaming.
Crochet tutorials.I also like to get on YouTube.And me and my crochet group get on youtube live and croch it together
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a extodinary fair price.
on September 15, 2025
Posted by: Jonjon
[This review was collected as part of a promotion.] My device was free with service and has lots of excellent features and service is outstanding for a pre paid option I am very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16
on September 15, 2025
Posted by: Rebecca
[This review was collected as part of a promotion.] My galaxy phone is b great, I love the Gemini feature. I would never go back to a distant brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Whias2whias
[This review was collected as part of a promotion.] I love all of the features on my phone. Especially the galaxy AI it's features are especially helpful when I need to do some research.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but id love phones and im a single mom
on September 15, 2025
Posted by: Haler3alerI
[This review was collected as part of a promotion.] It works good just a bit slow and hard to type im use to iphones by my ex took mine and the money would help me get one and id give my son this one
Value
3
Response from Samsung USBy R&R, September 18, 2025
Hello Haler3alerI, Thank you for your feedback. The Galaxy A16 5G was designed with you in mind—and we’re happy to hear it’s meeting your expectations! Your Galaxy A16 5G is built to handle everyday tasks smoothly. If you notice lag, try opening Device Care in Settings to close background apps and free up storage—it’s a built-in performance booster. We appreciate you taking the time to leave a review. We thank you for choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US