Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Best phone i owned
on September 15, 2025
Posted by: Nativequeen86
[This review was collected as part of a promotion.] I use my A16 5g for streaming watching TV like Pluto TV Netflix etc play games ,play fantasy football keep in touch with family friends go on Facebook etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on September 15, 2025
Posted by: TammyAnn
[This review was collected as part of a promotion.] It's pretty good for daily use. I'd recommend it. The cost is reasonable and it works for my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This a good fresh start phone
on September 15, 2025
Posted by: LaLa43
[This review was collected as part of a promotion.] My A15 may not be the Galaxy AI, my dream phone, hint ,hint. But I love it. I can watch YouTube and open other apps at the same time. I'm not a picture person but I like the quality of the pictures. With all phones memory is a big thing. Well it's enough. I wouldn't change my android for any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great price and Great features
on September 15, 2025
Posted by: Ifmaster
[This review was collected as part of a promotion.] This device is perfect for my every need. Great pictures and speed. The ai makes everyday tasks easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but the battery died a little fast
on September 15, 2025
Posted by: Chrisg
[This review was collected as part of a promotion.] Good overall phone but the battery dies a little fast and takes a long time to charge on a fast charger
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone, has great features and easy to us
on September 15, 2025
Posted by: WakeA19
[This review was collected as part of a promotion.] This phone has been a life saver with work. And with galaxy AI it makes getting questions answered easy and simple. Never get left with an answer to my problems at work and at home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A16 has amazing features and uses
on September 15, 2025
Posted by: Holo30
[This review was collected as part of a promotion.] The Samsung Galaxy A16 delivers a sleek design, vibrant display, and long-lasting battery for all-day use. Its advanced cameras capture sharp photos and videos, while smooth performance supports multitasking, gaming, and streaming. It also has a reliable security and generous storage, the A16 is built for productivity, entertainment, and staying connected with ease. When ever I played a game using this device it exceeds expectations even with a chip that isn't made to run high performance games. Games are able to run smoothly, fast and have experience any down quality or slow performance. Streaming is also a must with this phone as it's speakers are able to make Streaming services amazing with this phone as it also complies the same with movie watching. Overall the A16 has a bundle of feature with amazing uses and amazing performance when wanting to do things you absolutely love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I don't recommend
on September 15, 2025
Posted by: SpeedyGonzalez
[This review was collected as part of a promotion.] I've struggled with this phone since day one. It lags alot. Moves even slower, I got it for free with my phone plan, I would not spend a single dime on this phone
Value
1
Response from Samsung USBy R&R, September 17, 2025
Hi there SpeedyGonzalez, Thanks for sharing your feedback on your Galaxy A16 5G! Galaxy devices have handy tools like Device Care that help keep everything running smoothly. A quick optimization in Settings can free up memory and boost speed right away. The Quick optimization feature helps improve your device's performance by finding apps that use too much battery. It also clears out unnecessary files, deletes unneeded data, scans for malware, and closes background apps. Optimizing your phone is simple and quick. Just go to Settings, swipe to and tap Device Care, then tap "Optimize now," and finally, tap "Done." For more tips on keeping your device in top shape, check out the online article linked below. We appreciate having you as part of the Samsung family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US