Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love samsung galaxy everything i highly recommen
on September 15, 2025
Posted by: Purplequeen
[This review was collected as part of a promotion.] I love the AI feature it works great everything about this phone and all samsung galaxy devices are awesome they work great better than iphones which I can't stand iphones they suck . Anyway everyone in my family uses nothing but samsung galaxy products and devices. Highly recommend samsung galaxy products and devices to everyone i talk too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Phone
on September 15, 2025
Posted by: Lynnspeaks
[This review was collected as part of a promotion.] I love my phone and all of the features it comes with. It is sleek and stylish with great functionality!! It has some AI features as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing features
on September 15, 2025
Posted by: LolaBre
[This review was collected as part of a promotion.] My Samsung galaxy is amazing and I like that it run fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a really good design
on September 15, 2025
Posted by: KrysBZE
[This review was collected as part of a promotion.] I like the exterior of the phone and sleek design. The camera quality is better than the A15 and the internet quality seems better. The GALAXY AI is better too and more efficient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on September 15, 2025
Posted by: Ohioplaya44
[This review was collected as part of a promotion.] I use my Galaxy phone for everything streaming media music movies business and to look up what new things Samsung is coming out with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and up to date .
on September 15, 2025
Posted by: Realr3dd18728
[This review was collected as part of a promotion.] Also I would like to add that the 5g uc network works exceptionally and galaxy Ai works great with reminding me to do things aswell as suggesting things for me to look at that are interesting to only me. I love Samsung devices and would like to add that Samsung has never let me down all the way back to Samsung galaxy 5 with the fast charging USB that are only for the galaxy 5. I LOVE SAMSUNG AND HOPE SAMSUNG LIVES LONG AND PROSPEROUS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Jesslynn
[This review was collected as part of a promotion.] Great phone, I use it for work alot of the time and it has plenty of storage very happy with purchase! Samsung is the best brand of phone ever 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very disappointed ☹️
on September 15, 2025
Posted by: TamiCraw84
[This review was collected as part of a promotion.] I use my Samsung Galaxy a16 5g mostly for pictures because unfortunately that's about the only good thing about this phone. I have had several Samsung Galaxy's in the past, including two or 3 of the active series. I never had any problems with my previous Galaxy phones. This one freezes and the Galaxy AI doesn't work half the time.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hi TamiCraw84, Thank you for sharing your thoughts with your Galaxy A16 5G! We're glad to hear how your device is handling everyday tasks so we can learn more based on your experience. If you ever notice it lagging a bit or freezing up on you, try opening Device Care in Settings to close background apps and perform a quick optimization. That's a handy built-in feature to boost performance. For more tips on keeping your device in tip-top shape, check out the helpful online resource linked below. We hope you continue to enjoy capturing beautiful moments with your triple stacked camera system, especially the 50MP main camera that makes your photos even more stunning. Thank you again for your review; we truly appreciate you choosing Samsung! -Ty
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Written by a customer while visiting Samsung US