Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
A16 5G PHONE
on September 15, 2025
Posted by: Mommiof04
[This review was collected as part of a promotion.] This is a very good phone its camera is my best part of it. It does load quickly. And the space is good. Its perfect handheld size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with alot of things to do on it
on September 15, 2025
Posted by: Kimmiebug91
[This review was collected as part of a promotion.] I have a Samesung galaxy A16 and im highly impressed with the quality of this phone you can do quite a few things on it while doing something else unlike my old phone. Im very please with the service as well I havent had any problems with connectivity or anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like phones features and storage.
on September 15, 2025
Posted by: Jimbo86
[This review was collected as part of a promotion.] I use my Samsung phone to communicate, do personal stuff and business, play games and watch movies. As well as use AI app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am content with the storage and speakers
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use galaxy Ai to search for clothing and brands but something that I don't like is how you have to power the phone off difrentally now and it will sometimes inconvenience me during times
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features a
on September 15, 2025
Posted by: Ginanene
[This review was collected as part of a promotion.] I use it at home for my job to play games and I lov the AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 phones
on September 15, 2025
Posted by: Mattkc
[This review was collected as part of a promotion.] Great phone all the way around for sure and you can't beat the price of it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone runs slow had it since March of 2025
on September 15, 2025
Posted by: Jlicia
[This review was collected as part of a promotion.] I recommend something better. It supposed to be galaxy 16 . Sometimes I have to reboot my phone just to make it run better. The only thing it up tpb3 to 4 times away. Besides that its a good phone
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hello Jlicia, Thanks so much for reaching out and sharing your thoughts about your Galaxy A16 5G! We're happy to hear you're mostly enjoying your phone and find it to be a great device to have. It truly is a fantastic addition to your tech collection if you’re seeking an affordable phone that covers all the essentials. With its 6.7″ Super AMOLED, FHD+, 90 Hz display and a slim 7.9 mm frame, your content will look smooth and immersive. The Galaxy A16 5G also offers handy tools to help manage speed and storage. If apps start feeling slow, a quick cache clearing in Settings > Device Care > Storage can often do the trick. Check out the article linked below for additional troubleshooting steps to help with keeping your device performing at its best. Thank you for being a valued part of the Samsung Galaxy family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Budget Phone
on September 15, 2025
Posted by: Ltmoores
[This review was collected as part of a promotion.] Good amount of storage for the price. Nice size screen and battery.
Value
4
Written by a customer while visiting Samsung US