Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is amazing
on September 15, 2025
Posted by: CharlieCharles71
[This review was collected as part of a promotion.] I love how user-friendly it is not very complicated to use i love camera and video quantity plus it's very compact not gauty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone amazing
on September 15, 2025
Posted by: Squeaky
[This review was collected as part of a promotion.] My phone has been amazing. I like the big screen. Easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid product
on September 15, 2025
Posted by: Haze42
[This review was collected as part of a promotion.] This phone has lasted me for years and does all I need it to with updates that keep it relevant in this day and age.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
A16 overheats
on September 15, 2025
Posted by: Kambw1970
[This review was collected as part of a promotion.] While I love this phone. It has a habit of overheating. System UI stops and I have to restart the phone 2x to fix it.
Value
2
Response from Samsung USBy R&R, September 16, 2025
Hello there Kambw1970, We sincerely appreciate your feedback on the Galaxy A16 5G. It’s equipped with all the essentials to help you stay productive throughout the day. Whether you're checking emails or watching your favorite show on the impressive 6.7-inch Super AMOLED screen, this device is designed to keep up with you. The powerful 5000 mAh battery allows you to do more without worry. Keep in mind, software updates often include improvements that conserve power and better manage heat, so it's a good idea to keep your device current in Settings. Additionally, closing apps you no longer need can help prevent slowdowns, especially if some apps are using GPS. Thank you for choosing Samsung; your support truly means a lot to us. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
A16 5G galaxy
on September 15, 2025
Posted by: SmittenGalaxyowner
[This review was collected as part of a promotion.] When I started using this device I was happy to see a few new things added to it like Gemini. The biometric scanners and the maintenance feature in settings. Thinking it was just a knock off the S series. I was wrong I have and will recommend an A16 to friends and family who love their galaxies as much as I do. I prefer a galaxy ovef any other android on the market because is by far in my opinion and if the best phones available and it fits my everyday life perfectly. I'm sure there are more features that I have yet go discover but being able to donwhat I need to do and with out hassle of lag ir the buffering most content with my A16 has proven to be a very useful tool. Also with AI making its debut to the world opens up alot more possibilities with my A16 like photo editing, essay writing or training guides. There is an endless opportunities with Galaxy and AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product and would recommend it.
on September 15, 2025
Posted by: Heretostay
[This review was collected as part of a promotion.] I use my device for games, YouTube, Facebook, calling friends and family, also for Google search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung AI
on September 15, 2025
Posted by: EvilFairy88
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung Galaxy A16! This is really by far one of the best software programs that I've used. I just like the way it's set up, easy access to my apps. Also easy to navigate using the new feature, Samsung Galaxy AI. I use my phone for pretty much everything, especially gaming, watching movies and enjoying listening to music. Also for the basics, talking, texting, social media.... you get it. I just love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its amazing phone
on September 15, 2025
Posted by: Kimmycat
[This review was collected as part of a promotion.] Never had any problems out of it so far. Definitely would recommend this phone to others and I do.
Value
5
Written by a customer while visiting Samsung US