Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone has great features
on September 15, 2025
Posted by: Dylanstech2025
[This review was collected as part of a promotion.] I use my phone to watch YouTube Videos and Disney+ Movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy a16
on September 15, 2025
Posted by: Chevythang84
[This review was collected as part of a promotion.] I have had my galaxy a16 for about 7 months and overall an satisfied with my product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
If I had to pick between 6 or 7 I would pick 7
on September 15, 2025
Posted by: 2Fab4Earth
[This review was collected as part of a promotion.] This device has never let me down. Always up to date, always up to speed. The amount of storage on the phone meets all my needs. For the first time I have no need to purchase a seperate memory card. The features are really good including Galaxy AI being my favorite. I have to admit this is hands down my favorite phone. Would purchase again and highly reccomend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone keeps stopping all the apps and I have to re
on September 15, 2025
Posted by: SexySkye
[This review was collected as part of a promotion.] Galaxy Ai is ok....but this phone is terrible. Keeps stopping and won't work
Value
3
Response from Samsung USBy R&R, September 16, 2025
Ahoy SexySkye, Thanks so much for sharing your experience with your Galaxy A16 5G! We're really glad to hear from you. The Galaxy A16 5G is a fantastic device with a stunning 6.7″ Super AMOLED display and a sleek, slim design at just 7.9 mm. It truly offers great style and value. If you ever notice your device acting up or becoming unresponsive, trying a quick software update and using Device care in settings to optimize your phone can make a big difference. Updating helps keep your software compatible with your apps, and optimizing clears out old data to make room for new features; think of it as tidying up to give your phone a fresh boost. We're happy to assist you! If you have any questions or want to explore troubleshooting tips, our Samsung Support Team is always here to help. Thanks again for your review, and we truly appreciate you choosing Samsung as your trusted brand. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is great on it and its great on calling
on September 15, 2025
Posted by: Court1995
[This review was collected as part of a promotion.] I watch YouTube, watch movies, I text on here. Everything i do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is dependable.
on September 15, 2025
Posted by: Demonslayer2017
[This review was collected as part of a promotion.] The galaxy A16 5g is very dependable i personally like it i do firefighting volunteerly and the sound and pictures are amazing galaxy Ai is phenomenal it does wonders
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Definitely a really good phone to have
on September 15, 2025
Posted by: Natedog
[This review was collected as part of a promotion.] Honestly I've had this phone for awhile I wanna say for 3 years now and yet the screen protector is still on not even peeling also no damage whatsoever "galaxy ai"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 15, 2025
Posted by: Akmuni
[This review was collected as part of a promotion.] I love this phone it's packed with alot of features 5g cause my phone have good performance
Value
5
Written by a customer while visiting Samsung US