Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone, works perfect
on September 15, 2025
Posted by: Larrymechanic77
[This review was collected as part of a promotion.] Great phone for the price, takes awesome pictures, streams videos flawlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone an camera works great I love it
on September 15, 2025
Posted by: Kdog95
[This review was collected as part of a promotion.] I just use it for Facebook an tv apps the phone is great I have no issue with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on September 15, 2025
Posted by: Tiptoes
[This review was collected as part of a promotion.] I can't live without my phone.It's great best phone I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on September 15, 2025
Posted by: Odg1779
[This review was collected as part of a promotion.] The galaxy A16 is an easy phone to use with great camera & sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone for beginners like kids or seniors
on September 15, 2025
Posted by: Alove2
[This review was collected as part of a promotion.] Galaxy AI works pretty well on this phone. There's not too many differences between this and the regular S series phones. Quality of screen/picture not the greatest, not all apps are compatible, but 90% are, I'd say the biggest downside is the camera quality
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hiya Alove2, Thank you so much for sharing your feedback! The Galaxy A16 5G is built to give you a great balance of performance and everyday ease. While everyone's experience might be a little different based on how they use it, many users enjoy smooth performance when using daily apps and streaming videos. If you’re streaming shows and want the best picture quality, you can always tweak the screen resolution, and having a strong network connection makes a big difference too. We’re also glad you mentioned the camera — one tip for capturing fantastic photos is to try taking pictures indoors near a window with natural light. Your suggestions help us improve the features that matter most to you. Thanks again for your review and for being part of the Samsung community! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone is not good camera
on September 15, 2025
Posted by: GalaxyAddict92
[This review was collected as part of a promotion.] My Galaxy AI camera is not good and the zoom is not good. The screen gets stuck. I do not have money for a newer phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features , apps and games
on September 15, 2025
Posted by: DaBIGGESTblessing
[This review was collected as part of a promotion.] I use my phone for photos , work & school . The apps are great .Everything is good 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Jennyboo
[This review was collected as part of a promotion.] Great GALAXY AI features,style and sleek design. GALAXY ARE MY FAVORITE DEVICES
Value
5
Written by a customer while visiting Samsung US