Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
It has many bugs.
on September 15, 2025
Posted by: Cookie86
[This review was collected as part of a promotion.] The phone has many problems. It randomly kicks me off apps.
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hi Cookie86, Thank you for reaching out and sharing your experience with your Galaxy A16 5G. Your Galaxy A16 5G is designed to adapt through updates that improve performance. Visit Settings > Software Update to make sure you’re on the latest version for the best experience. If you need more help, please contact our Samsung Support Team. Thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on September 15, 2025
Posted by: Qwerty
[This review was collected as part of a promotion.] It's a pretty good device for the price. Galaxy AI is also pretty cool though I personally don't use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 15, 2025
Posted by: Etdisney
[This review was collected as part of a promotion.] My daughter enjoys using it because it is easy to learn.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the features!
on September 15, 2025
Posted by: Lefty60
[This review was collected as part of a promotion.] This phone is a game changer! With the Galaxy AI I can do anything I want and put all my thoughts into words so much more easily. Especially since I have an illness that gives me brain fog.
I dont stumble over what to write anymore!
The camera is the absolute best I have used! Ive had a cell phone almost 30 years and the pictures I take eith this go far beyond my wildest dreams.
The storage is phenomenal! No more having to delete favorite pics because I cant store anymore.
The sleek look and style is so very user friendly!
This is the best purchase I have made in a very long time.
I dont stumble over what to write anymore!
The camera is the absolute best I have used! Ive had a cell phone almost 30 years and the pictures I take eith this go far beyond my wildest dreams.
The storage is phenomenal! No more having to delete favorite pics because I cant store anymore.
The sleek look and style is so very user friendly!
This is the best purchase I have made in a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good camera
on September 15, 2025
Posted by: Family
[This review was collected as part of a promotion.] I use my Samsung for pics, research and streaming.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase ever!!!!!!
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI has been a game changer in all aspects of my use with my A15 5G. I can do more and the picture quality is AMAZING!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Affordable price!
on September 15, 2025
Posted by: Destiny96
[This review was collected as part of a promotion.] Had this phone for about 2 years and I love it. Its affordable. And reliable.
Never had any issues!
Never had any issues!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I features are great, the camera is excellent
on September 15, 2025
Posted by: Juicyj
[This review was collected as part of a promotion.] I like the gaming, it streams very good and the quality over all is perfect.
Value
5
Written by a customer while visiting Samsung US