Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung galaxy a16 5g
on September 15, 2025
Posted by: Dramaticking
[This review was collected as part of a promotion.] I like the samsung health app so I know to take my meds every day, plus watch my favorite TV shows and movies on my samsung TV app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Love2shopallthetime
[This review was collected as part of a promotion.] To call friends and relatives. I love it love ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone lags horribly, overheats, and restarts
on September 15, 2025
Posted by: GlowDoodles
[This review was collected as part of a promotion.] This phone isn't very good, but I guess for the price it's something. It lags, it overheats, and will just randomly reboot. I thought it was my phone, but after research its the A16 overall. I guess the Galaxy AI search function is cool. Just being able to circle something in a video or picture and find it online is pretty useful
Value
2
Response from Samsung USBy R&R, September 16, 2025
Good day GlowDoodles, Thank you so much for reaching out and sharing your thoughts about your Galaxy A16 5G. It’s great to see how much you're enjoying your device and exploring all the awesome features it offers! The Super AMOLED display really makes every task feel more vibrant and engaging. While this model hasn’t yet fully rolled out Galaxy AI, there are still many fantastic features designed to improve your experience. For example, Device Care helps by closing background apps, which can extend battery life and keep your device cooler. The helpful tips in the linked article below might be useful for maintaining a comfortable device temperature. We truly appreciate your feedback and are excited to have you as part of the Galaxy family! Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My review 5
on September 15, 2025
Posted by: Ryk5234
[This review was collected as part of a promotion.] Ryk
My Galaxy A16 has performed the way all phones should perform without issues. It has everything you need. The pictures come out very nice. The colors are good, the are impeccable. The sound.
And the ringtone works the way. I've always wanted my phone to work. The volume is good.
My Galaxy A16 has performed the way all phones should perform without issues. It has everything you need. The pictures come out very nice. The colors are good, the are impeccable. The sound.
And the ringtone works the way. I've always wanted my phone to work. The volume is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone on a Budget?
on September 15, 2025
Posted by: LifelongSamsungUser25
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5g, is a quite remarkable device, especially for me. This is the second smartphone I have used with my phone number and I would recommend it. It has amazing graphics and takes pretty decent pictures and videos. They aren't the best, but for the price they are spectacular. One of the most noticeable downsides of this phone, is how slow the phone can be at times. It may be caused by having too many files or it may be the phone itself. Either way, it isn't too big of an issue and hasn't affected my love for the phone a whole lot. The phone makes up for its few downsides with the amount of features it has. For starters, there is external storage. That alone makes this phone absolutely amazing and makes it worth every penny. Another feature that surprised and amazed me was the fact that you can take a screenshot by moving your hand across the screen. I was extremely shocked and amazed by this. Another good feature is the AI. When I'm bored I sometimes find myself talking to the AI and asking it questions. The AI almost always gives very accurate answers and has impressed me with its accuracy. I am genuinely amazed by how good and jam packed with features this phone is, especially for the price. For a budget phone it is extremely impressive and definitely worth it. I would recommend this phone to anyone looking for a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy!
on September 15, 2025
Posted by: LinasBling
[This review was collected as part of a promotion.] I just love how fast and efficient my phone is!! I will only buy a galaxy from now on. I've learned my lesson! This is the best I've had so far, hands down! Great features as well! Photos come out superb! Its so convenient!
Please choose me my husband is on dialysis currently and can not be put on the kidney donor list because he doesn't have enough insurance. He only gets medicare which only pays 80% of all bills and hospital stays so everything else is out of pocket and im disabled as well, I. Unable to work. But I really honestly do love my galaxy! I wouldn't change it for the world. Has lots of memory too.
Please choose me my husband is on dialysis currently and can not be put on the kidney donor list because he doesn't have enough insurance. He only gets medicare which only pays 80% of all bills and hospital stays so everything else is out of pocket and im disabled as well, I. Unable to work. But I really honestly do love my galaxy! I wouldn't change it for the world. Has lots of memory too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has everything I need
on September 15, 2025
Posted by: Reeta2shop
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is a solid mid-range phone well-suited for everyday work tasks and streaming. It features a large 6.7" Super AMOLED display with a smooth 90Hz refresh rate, making it great for reading documents, video calls, and watching content. Its 5000mAh battery comfortably lasts a full day, and the 128–256GB storage (expandable via microSD) is useful for work files and media. Performance is decent for light to moderate multitasking, but the lower RAM models may lag with heavier apps or frequent app switching. While not premium, it offers reliable software support (up to 6 years of updates), decent cameras for basic needs, and a practical design, making it a good option for professionals needing a dependable device without the high price tag.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on September 15, 2025
Posted by: Sweatpea
[This review was collected as part of a promotion.] MY Galaxy AI is one of the best phones I have had it's nice to watch you tube or short films on easy to text it has fast on the net and it hardly freezes it's good to upload
Value
5
Written by a customer while visiting Samsung US