Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Great phone
on September 15, 2025
Posted by: Antwaun82
[This review was collected as part of a promotion.] Great phone, a lot of memory which is great for gaming and pictures. The phone run low on ram memory often and can be delayed in open phone from lock screen and when using several apps or apps running in the background. Overall great phone
Value
3
Response from Samsung USBy R&R, September 16, 2025
Greetings Antwaun82, Thank you so much for reaching out and sharing how things are going with your Galaxy A16 5G! We’re here to help you get the most out of your device. Your Galaxy A16 5G comes equipped with features that are designed to keep it running smoothly and efficiently. Make sure to turn on Battery and Device Care settings; this way, your phone can automatically close unused apps and stay in top shape, and better allocate the RAM on your phone. For some helpful tips, check out the article linked below on how to keep your device performing at its best. We truly appreciate you choosing Samsung and are always here to support you! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has always been my go to for smart phones!
on September 15, 2025
Posted by: BellaBoo6284
[This review was collected as part of a promotion.] Ive had this phone for about 2 months now and honestly, I really dont mind the technology on it. It does have a few bugs and fixes that could be taken care of or taken more seriously but Samsung has always been my go to brand for smart phones. The galaxy AI is pretty food as well. Helps with spelling errors, grammar, and answering day to day questions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on September 15, 2025
Posted by: Alnasih
[This review was collected as part of a promotion.] Best device functioning well better than any other devices that I use before
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it works when I want it work alarm is great c
on September 15, 2025
Posted by: Bob1972
[This review was collected as part of a promotion.] Been great with AI......................
...............
...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy- Go To Phones
on September 15, 2025
Posted by: Vdubmom
[This review was collected as part of a promotion.] I have always had a Samsung Galaxy phone and they have always lasted me 3+ years. Reliable, durable, and stylish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Device has great storage
on September 15, 2025
Posted by: GalaxyAIUser
[This review was collected as part of a promotion.] I have the galaxy 16 5g and it has a great storage. It is quick and is easy to use. The galaxy AI helps me out alot when im in need of looking up certain things. Galaxy AI really comes in handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on September 15, 2025
Posted by: Amymaz
[This review was collected as part of a promotion.] Gets jumpy between apps and pages at times. Loses charge by end of day. Don't use Galaxy AI much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Froze a lot
on September 15, 2025
Posted by: Joselito
[This review was collected as part of a promotion.] When connected to Android Auto it becomes super slow and you can't open or close any app you're using. I've already tried everything to see if it resets or begins to behave normal but nothing.
Value
3
Response from Samsung USBy R&R, September 16, 2025
Good day Joselito, Thank you for reaching out and sharing your thoughts on your Galaxy A16 5G. Keeping software updated in Settings > Software Update helps boost performance and provides the latest optimizations. If you are using apps such as Android Auto, please ensure your application software is on its latest update. Also, please be advised that Android Auto is designed to act as a dashboard for your vehicle while you drive, allowing quick access to features while maintaining focus. You may not be able to multi-task until you exit the app for safety reasons. Thank you for your review. We appreciate your choosing Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US