Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product works very well easy to use
on September 15, 2025
Posted by: Brabit
[This review was collected as part of a promotion.] This Samsung Galaxy a16 performs very well plays games very well has an amazing camera very reliable easy to use never have no problems freezing up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Touchscreen doesn't work as I wish,
on September 15, 2025
Posted by: Lovegalaxy03
[This review was collected as part of a promotion.] The phone feels like the a10 even if it's a new model the only jump level i see is the fingerprint sensor and the Ai feature but nothing else
Value
1
Response from Samsung USBy R&R, September 16, 2025
Hello Lovegalaxy03, Thanks for sharing how your Galaxy A16 5G is performing. Designed for ease of use with a 6.7-inch Super AMOLED display, 90 Hz refresh rate, and a 5000 mAh battery, the Galaxy A16 5G offers it all. It’s great to see you using and enjoying the updated biometric security feature with your fingerprint for access. While the Galaxy A16 5G doesn’t have Galaxy AI features, it includes helpful tools to keep your experience smooth and reliable. Using Device Care > Memory to free up background processes is a quick way to reduce lag and achieve faster response times. For more tips on keeping your device running smoothly, check out the online article linked below. Thanks for being part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A 16 5g has amazing features
on September 15, 2025
Posted by: Gal2209
[This review was collected as part of a promotion.] Samsung galaxy A 16 5g is great for my gaming as well as music craving.I play endless time of music without any glitch.The sound quality is amazing.Also playing games in this device is a great experience.Its camera has awsum results.The pixels,the picture quality,all superb.Love this phone and recommended to my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think that is good Phone. Maybe a litlle heavy
on September 15, 2025
Posted by: Vic1950
[This review was collected as part of a promotion.] "Galaxy IA" actually i dont use the IA a lot but i like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone for the price
on September 15, 2025
Posted by: Neon2312
[This review was collected as part of a promotion.] Overall I would say Samsung Galaxy A16 is a pretty decent phone if you're on a budget. It does leave something to be desired though. There are times when the service on the phone is very slow. Also I wish it was compatible with wireless chargers. Overall decent phone though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I believe the a15 work better than the 16 I
on September 15, 2025
Posted by: Stevenmb77
[This review was collected as part of a promotion.] Every time I try playing music and surf the Internet because my music out and then goes where I'm going to look for stuff the other 8:15 did not do that but everything else seems to be good I like the quick charging the long battery life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
We got two of these phones for our kids & love the
on September 15, 2025
Posted by: LuvMy2
[This review was collected as part of a promotion.] These are our kids very first phone and everyday I am super pleased with the decision to get this specific phone. And the new Galaxy AI is incredible! Love the Galaxy line of devices. We have had the Galaxy 's' line since the very first one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it has awesome 5g service!!!
on September 15, 2025
Posted by: Americanvikingco
[This review was collected as part of a promotion.] I love this galaxy a16 5g phone so much!!!!!!!! This phone is so worth it and the system is worth it!!!
Value
5
Written by a customer while visiting Samsung US