Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This galaxy A16 phone is really easy to navigate.
on September 15, 2025
Posted by: Clove12
[This review was collected as part of a promotion.] I use my Samsung galaxy A16 for almost for everything...from taking notes at school to paying payments online...and to keep up with my family and friends...and the challenges of everyday life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just got it and so far so good. Still learningit
on September 15, 2025
Posted by: boston617
[This review was collected as part of a promotion.] Galaxy AI 16. Just got it last week. So far so good. Still learning all the features and everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great Ai feature
on September 15, 2025
Posted by: Zdog54
[This review was collected as part of a promotion.] My Galaxy Ai help me find things and find out features that I never knew about my A16 it also helps make reminders and schedules for my work or anything. My A16 is actually amazing for streaming taking pictures etc. Etc. It actually amazing for recording videos im trying to get a social media career to and it's helped me progress from 60 to 300 followers. My A16 has done nothing but help me in my 6 months of having it it's a great phone and people should buy it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy samsung
on September 15, 2025
Posted by: Zaytoven
[This review was collected as part of a promotion.] Galaxy AI is great device for android phone users .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai fun more words
on September 15, 2025
Posted by: Dirkplaysgames
[This review was collected as part of a promotion.] It works more word's than I expected to do for the first time review
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great except
on September 15, 2025
Posted by: Babierokka2
[This review was collected as part of a promotion.] Great except for the newest update. Apparently the Galaxy AI doesn't like when you try to play games and listen to music at the same time.
Value
4
Response from Samsung USBy R&R, September 15, 2025
Good day Babierokka2, Thank you so much for sharing your experience with your Galaxy A16 5G. For background music to play while multitasking, please ensure the game you are playing allows your music to continue playing. Some game applications use your device's audio, which may cause your music to stop. Also, make sure the music app you are using supports background playback. For further assistance, please reach out to our Samsung Support Team. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
A15 5g phone
on September 15, 2025
Posted by: Joeyp412
[This review was collected as part of a promotion.] I use my phone for everyday use. I also work online and use my phone frequently other then call quality its a ok device. Galaxy AI is a great feature one of my favorite AI applications. Samsung makes great quality products and I will forever use them.
Value
2
Response from Samsung USBy R&R, September 16, 2025
Hola Joeyp412, The Galaxy A16 5G is designed to provide dependable performance for daily use, and we’re excited to hear it helps you stay productive, entertained, and connected. While Galaxy AI is not available on the Galaxy A Series, this device offers a variety of smart features through One UI that make everyday tasks simple and efficient. We are glad to have you as a long-time user. We appreciate your loyalty to Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY AI Review
on September 15, 2025
Posted by: Deneezy
[This review was collected as part of a promotion.] I use Galaxy AI on my device all the time
I prefer it over Google AI because of the quantity answers I received. I love Samsung products, ease of use and quality features
I prefer it over Google AI because of the quantity answers I received. I love Samsung products, ease of use and quality features
Value
5
Written by a customer while visiting Samsung US