Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Stable, great features.
on September 15, 2025
Posted by: Clover7607
[This review was collected as part of a promotion.] I use my galaxy device to stream, read ,and game. galaxy ai is very useful for quick info on something.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Just got it 4 months ago and it's already real slo
on September 15, 2025
Posted by: Lyce54
[This review was collected as part of a promotion.] Just got it 4 mo n thsxago ans is running slow already
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hi there Lyce54, Thanks for sharing your feedback on your Galaxy A16 5G. Galaxy devices are equipped with helpful tools like Device Care to keep performance smooth. Running a quick optimization in Settings can clear memory and boost speed instantly. The Quick Optimization feature improves your device's performance by identifying apps that drain excessive battery. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap 'Optimize now,' then tap 'Done.' You can learn more about troubleshooting options and how to keep your device running smoothly by checking out the online article linked below. Thank you for your review. Thanks for being part of the Samsung family. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy jeano opinion
on September 15, 2025
Posted by: Jeetheman
[This review was collected as part of a promotion.] I think this for the best yall made to me.think this the best phone I had in ova 2 years. It quick like a mini computer. I can use it to pay when I dont have my wallet. Very good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone i've ever owned.
on September 15, 2025
Posted by: Tmoses
[This review was collected as part of a promotion.] Super stoked about my new phone veryExcited and it works like a charm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is the best you're going to get for your buck
on September 15, 2025
Posted by: Billythetroublemaker
[This review was collected as part of a promotion.] This phone is great for everything from working streaming. Listening to music and making notes. Samsung is a truly reliable brand and has never failed me yet. It stays up-to-date and the speed is fairly fast. I recommend it to anybody that needs this phone right now. But if you are looking to get a better phone than this, I'd suggest shopping a little further. But for now this is perfect!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on September 15, 2025
Posted by: Lovemygalaxy25
[This review was collected as part of a promotion.] I love my galaxy it is good for work and for school. I also like the games and videos on it. I also enjoy the galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it buy it again
on September 15, 2025
Posted by: Mommyphone
[This review was collected as part of a promotion.] I use a lot of it for videos on my kids playing football. I love it that I can have all the memories in the world. I use it to look up different things. Keep up with friends and family. What's going on in my church and my recovery? With my addiction people. I'm proud to say I'm 3 years clean.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It protects all my information and it's very stro
on September 15, 2025
Posted by: Bemeztheman
[This review was collected as part of a promotion.] Mt galaxy ai is able to take in all my information so incase I go in a app that need my address or password it just automatically gives it for me if I ask it a question it answers with the best thought of answer.
Value
5
Written by a customer while visiting Samsung US