Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Phonetvcxdagjh. Free
on September 15, 2025
Posted by: Dragon
[This review was collected as part of a promotion.] Well it's been a great phone but now that I moved its being slow and freezing for some reason I am not sure why and I took it to the store they dont know but when it works it works and is a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a16 is affordable and reliable
on September 15, 2025
Posted by: Autosear
[This review was collected as part of a promotion.] The galaxy a16 is a fantastic, affordable option. It is water resistant, the only downside is one ui 7 is a bit buggy but the features make up for the slight bugs with one ui 7. Overall great phone. Galaxy AI is helpful.
Value
4
Response from Samsung USBy R&R, October 8, 2025
Hola Autosear, \nWe’re glad you’re enjoying your Galaxy A16 5G. Its processor is optimized for essentials—streaming, browsing, and staying connected with ease. When it comes to updates, please also keep your most-used apps updated for smoother performance; it will help improve the UI experience. While this device has many smart features to enhance your daily use, the full rollout of Galaxy AI has not reached this device yet. Stay tuned—more features are coming. Another positive experience powered by Samsung! Thanks for sharing. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 15, 2025
Posted by: Happy2love
[This review was collected as part of a promotion.] Galaxy AI is awesome with this phone I think it's completely fantastic how this phone works
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 15, 2025
Posted by: Dream5150
[This review was collected as part of a promotion.] This phone has everything i need. Plus it has galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Judge22817
[This review was collected as part of a promotion.] This phone is great. Takes decent pictures, has great storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 review
on September 15, 2025
Posted by: Tatertot
[This review was collected as part of a promotion.] The Samsung A16 is a decent phone, works pretty well but wish it had more space and a better camera.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Hey there Tatertot, Thank you for your review of the Galaxy A16 5G. We appreciate your feedback on storage capacity and the camera experience, as these are features that many users value. The Galaxy A16 5G continues to balance performance, connectivity, and accessibility, making it a strong choice for those seeking reliable everyday use with the power of 5G. thank you for your review. WE appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 15, 2025
Posted by: Luckygirl
[This review was collected as part of a promotion.] Use it everyday for work or gaming and for social media take pictures of family and friends love the camara quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its Great!!!
on September 15, 2025
Posted by: Clward
[This review was collected as part of a promotion.] This has been a really great phone. I cant really saying anything negative about it. I love it.
Value
5
Written by a customer while visiting Samsung US