Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Great features
on September 15, 2025
Posted by: Daveyboyflyby69
[This review was collected as part of a promotion.] Galaxy ai love the phone is amazing quality quality and response time
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hello there Daveyboyflyby69, Thank you for sharing your experience with your Galaxy A16 5G. Many users appreciate how the A16 5G manages daily apps with balance and reliability. Although the Galaxy A16 5G doesn’t include Galaxy AI, it still offers core Galaxy features like a long-lasting battery, vibrant display, and dependable performance. We appreciate your review and thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This device works better than other cheaper device
on September 15, 2025
Posted by: Mongo42
[This review was collected as part of a promotion.] I watch movies, TV, YouTube, and socialize on Twitter, cocofun, WeAm.
Value
4
Response from Samsung USBy R&R, October 8, 2025
Ahoy Mongo42, \nThank you for your review on your Galaxy A16 5G! If you enjoy the 6.7-inch immersive Super AMOLED display, remember the smart feature that assists you throughout your day. When you spot something while watching your favorite show and want to learn more, you can circle to search for information about the selected item. The Galaxy A16 5G is designed to impress, and for those still unsure, it’s definitely a strong option. Your feedback helps shape future innovations. We value your support in helping us grow and improve! Your support means a lot to us at Samsung!\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product!!
on September 15, 2025
Posted by: Lovethisproduct
[This review was collected as part of a promotion.] Amazing product!!!
Highly reccomend
:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: Zim842
[This review was collected as part of a promotion.] Easy to use, great features, amd the Galaxy AI is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have alot of great things
on September 15, 2025
Posted by: Great2deals
[This review was collected as part of a promotion.] I use my device to make phone calls and also text messages. I would love to a device with GALAXY A.I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on September 15, 2025
Posted by: Indian
[This review was collected as part of a promotion.] Its Amazing .Plain an simply .One word Amazing. I'll never own anything but a Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photo features
on September 15, 2025
Posted by: Baseballmama95
[This review was collected as part of a promotion.] My Galaxy ai is the best phone I have ever owned had it for 5 years already time for a new one because my screen is now 😯 shattered
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An upgraded fifteen
on September 15, 2025
Posted by: Jayceeeee
[This review was collected as part of a promotion.] It's a better version on the fifteen I have not had any problems with it
Value
4
Response from Samsung USBy R&R, October 8, 2025
What’s up Jayceeeee, \nI'm pleased to hear the Galaxy A16 5G is meeting your expectations! It improves on the Galaxy A15 5G while retaining all its great features. With smart functionalities aimed at enhancing your daily life, your device is built to keep up with you. You’ve made an excellent choice, and I’m glad it’s working just as it should. Thank you for being a valued Samsung customer!\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US