Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Great device
on September 15, 2025
Posted by: Ittybitty25
[This review was collected as part of a promotion.] My Samsung galaxy is great for research purposes and is very beneficial at the office for work as well and the Samsung ai is very helpful in certain situations where you need to pay special attention to details
Value
3
Response from Samsung USBy R&R, September 15, 2025
Hey there Ittybitty25, It’s great to hear that the Galaxy A16 5G has been such a helpful companion for your work and research. Samsung AI was created specifically for those times when accuracy is important, and it’s wonderful to know it’s supporting your tasks. The A16 combines speed, simplicity, and thoughtful tools so it can perform well both at work and beyond. Thank you for sharing your positive thoughts; we appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Intrest on phones
on September 15, 2025
Posted by: King2far
[This review was collected as part of a promotion.] Is increasing my interest on more samsung phones and is nice having a nice camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use friendly
on September 15, 2025
Posted by: Pelican
[This review was collected as part of a promotion.] It is very easy and sorry to navigate, light weight, durability. A plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is very reliable, and easy to use.
on September 15, 2025
Posted by: Watussi
[This review was collected as part of a promotion.] T!!!he phone is very reliable and easy to use.The A i is helpful finding things in the internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product have excellent features you access all ur
on September 15, 2025
Posted by: Aceboogie
[This review was collected as part of a promotion.] Meta ai word just like siri understand word n commands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a great durability i love its a
on September 15, 2025
Posted by: Danycat34
[This review was collected as part of a promotion.] I been using sansung and is such a nice phone I can call do the stuff day a day its simple to use and is trong it didn't break when my baby trow the phone away
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on September 15, 2025
Posted by: Sue79beep
[This review was collected as part of a promotion.] Great phone overall the AI is great on it as well as everything else. That goes along with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does the job
on September 15, 2025
Posted by: PrincessShy
[This review was collected as part of a promotion.] This device is easy to use and set up. It however has been constantly lagging and freezing since I bought it. The camera on the back of the phone isn't very great. Most pictures, unless in direct sunlight, come out grainy. It does however do all the functions you would like it to. Calls don't drop for any reason. Messages send and receive normally. You can download pretty much any app with no issues.
Will I purchase this phone again or recommend to anyone? Probably not. There are definitely better versions out there.
Will I purchase this phone again or recommend to anyone? Probably not. There are definitely better versions out there.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Bonjour PrincessShy, We’re glad to hear that the Galaxy A16 5G has been easy to set up and reliable for your calls, messages, and apps. Your feedback on the camera and performance is valuable, as it helps us continue shaping the Galaxy experience. Please check out the link below for more tips and tricks on how to improve your device’s camera, ensuring every shot is a great one. With its user-friendly design and strong connectivity, the A16 5G continues to deliver convenience for everyday use. We’re happy you’re able to enjoy it. Thank you for your review, and we appreciate you choosing Samsung. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
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https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
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Written by a customer while visiting Samsung US