Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Liars!
on September 6, 2025
Posted by: JoeMama
from California
Expertise:Expert
The Samsung Galaxy A16 5G can’t handle 2 physical SIMS. The documentation says it can, but in reality, it can’t. Samsung is a just a bunch of liars!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 8, 2025
Good day JoeMama, Thank you for reaching out and sharing your thoughts on your Galaxy A16 5G. The Galaxy A16 5G supports dual SIM (both eSIM and physical SIM) functionality. A physical SIM must be inserted into the SIM card slot. As long as the SIM card is compatible with your network and your new phone, you can use your current phone’s SIM card. Please find out more by checking the online article, “How to set up your new Samsung Galaxy A16 5G.” If you need more information about your device, feel free to contact our Samsung Support Team, we’re here to help. Thank you for reaching out and for choosing Samsung. How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
-Ty
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https://www.samsung.com/us/support/answer/ANS10004542/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great visual and touch screen options
on September 8, 2025
Posted by: Habes41
[This review was collected as part of a promotion.] Samsung products hands down are the greatest across this planet nothing more to say anything less is a disgrace Samsung stands tall in all aspects of electronics and communication
Value
4
Response from Samsung USBy R&R, September 9, 2025
Hola Habes41, Thank you for sharing your kind words about the overall Samsung brand, and we appreciate you letting us know your thoughts on your Galaxy A16 5G. Designed with you in mind, the Galaxy A16 5G is packed with all the essentials to meet your everyday needs. The Galaxy A16 5G punches above its weight with a beautiful 6.7″ Super AMOLED display, a slim 7.9 mm body, and a 90 Hz refresh rate, allowing you to see every detail on your device screen. We thank you for taking the time to share your thoughts on your Galaxy A16 5G. Thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing to this day!
on September 11, 2025
Posted by: lilkasper281
[This review was collected as part of a promotion.] The smartphone market is a fiercely competitive landscape, with a seemingly endless parade of new models vying for attention. Yet, every so often, a device emerges that truly stands out, not by a massive price tag, but by delivering an extraordinary experience at an accessible value. The Samsung Galaxy A16 5G is one such device. With its potent combination of a stunning display, a versatile camera system, and future-proof features, the A16 5G is not just a phone—it's a testament to the fact that high-end technology can be democratized, proving itself to be a truly amazing piece of engineering for the everyday user.
At the heart of the Galaxy A16 5G’s appeal is its breathtaking 6.7-inch Super AMOLED display. Unlike many phones in its price range that settle for standard LCD screens, the A16 5G boasts the rich, vibrant colors and deep blacks that are the hallmarks of Samsung’s display technology. The 90Hz refresh rate ensures that every interaction, from scrolling through social media feeds to navigating through apps, is incredibly fluid and responsive. This seamless visual experience makes a profound difference in daily use, transforming mundane tasks into something far more enjoyable and immersive. The sheer size and clarity of the screen also make it an ideal companion for streaming movies or playing mobile games, providing a cinematic view that punches well above its weight.
Beyond its visual prowess, the A16 5G earns its "amazing" status with a powerful and practical camer
At the heart of the Galaxy A16 5G’s appeal is its breathtaking 6.7-inch Super AMOLED display. Unlike many phones in its price range that settle for standard LCD screens, the A16 5G boasts the rich, vibrant colors and deep blacks that are the hallmarks of Samsung’s display technology. The 90Hz refresh rate ensures that every interaction, from scrolling through social media feeds to navigating through apps, is incredibly fluid and responsive. This seamless visual experience makes a profound difference in daily use, transforming mundane tasks into something far more enjoyable and immersive. The sheer size and clarity of the screen also make it an ideal companion for streaming movies or playing mobile games, providing a cinematic view that punches well above its weight.
Beyond its visual prowess, the A16 5G earns its "amazing" status with a powerful and practical camer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Habitat94
[This review was collected as part of a promotion.] Honestly is the best phone ive ever owned everything I need an always i proving for better use , best phone their is i love the service,, galaxy Ai for my samsung a 16 is great very helpful
Value
5
Response from Samsung USBy R&R, October 9, 2025
Greetings Habitat94,
The Galaxy A16 5G is designed to provide dependable performance for daily use, and we’re glad to hear it helps you stay productive and entertained. Although it doesn’t feature the complete Galaxy AI suite, it still offers many smart functions to enhance your experience. We’re pleased you enjoy your device so much. Thank you for your positive review, and we appreciate your choice of Samsung.
-Ty
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The Galaxy A16 5G is designed to provide dependable performance for daily use, and we’re glad to hear it helps you stay productive and entertained. Although it doesn’t feature the complete Galaxy AI suite, it still offers many smart functions to enhance your experience. We’re pleased you enjoy your device so much. Thank you for your positive review, and we appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: StrayGoldnJakal
[This review was collected as part of a promotion.] Great camera, Great speed, Great storage, and even more perfect size!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 15, 2025
Posted by: Cindylou
[This review was collected as part of a promotion.] I love my phone and so awesome until I dropped it by accident.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A16 5g review
on September 15, 2025
Posted by: Imlovinlife2009
[This review was collected as part of a promotion.] The phone crashes way too often. Galaxy AI. Is ok though.
Value
1
Response from Samsung USBy R&R, September 15, 2025
Hello I’mlovinlife2009, We appreciate you sharing your experience with the Galaxy A16 5G. Galaxy devices are continuously updated with new optimizations to help ensure smoother performance, so your feedback is valuable as the A16 5G evolves over time. While this particular model doesn’t have the full rollout of the Galaxy AI, there are still many smart features included to enhance your user experience. We thank you for your review and for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about samsung
on September 15, 2025
Posted by: Kcrowe
[This review was collected as part of a promotion.] I love that you can do anything on android. The ai is awesome for my classroom ideas.
Value
5
Written by a customer while visiting Samsung US