Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has nice features/good functionality
on August 24, 2025
Posted by: Vonnie
[This review was collected as part of a promotion.] This device is used for gaming, streaming, movies, news & sports updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has good features
on August 24, 2025
Posted by: LoveSam
[This review was collected as part of a promotion.] Social media daily use taking photos. Music streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 24, 2025
Posted by: Greatguy87
[This review was collected as part of a promotion.] My only issues with this phone are the fact that it doesnt come with a charging block, long charging cord, nor an audio jack. It would make my 4 star review a 5 if they had this.
Value
4
Response from Samsung USBy R&R, September 3, 2025
Hi Greatguy87, We’re thrilled to hear you’re enjoying your Galaxy A16 5G! Its sleek design and larger display truly make it a standout. We appreciate you mentioning the charging adapter. To help protect our environment, new devices now come with just the charging cable (USB-C to USB-C), encouraging eco-friendly practices. We hope you consider up-cycling your old adapters from previous Samsung devices. Thank you so much for your review, and for choosing Samsung. We’re grateful to have you as part of our community! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Its great overall
on August 24, 2025
Posted by: Lovehope
[This review was collected as part of a promotion.] The camera quality is great, it helps capture moments in day to day life. The Galaxy AI feature comes in handy for a lot of things, especially when I need to solve something or find the answer to a question.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery is si much better now
on August 24, 2025
Posted by: Gobirds
[This review was collected as part of a promotion.] The galaxy battery was a huge issue before but now is so much bettter.The better battery always for longer screen time nd to watch movies .also you can ask th Ai any questions ans you will get a answer
Value
4
Response from Samsung USBy R&R, September 3, 2025
Hi there Gobirds, Battery life matters, and it’s exciting to know your Galaxy A16 5G provides the reliable power you rely on. It’s great that you’ve learned how to optimize your device’s battery to get the most out of it. We hope you continue exploring all the cool features of your Galaxy A16 5G. Thank you for your review. We appreciate you choosing Samsung. Get the most out of your Galaxy phone or tablet battery (samsung.com)
https://www.samsung.com/us/support/mobile/phones/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G Review
on August 25, 2025
Posted by: dwstrat007
[This review was collected as part of a promotion.] The Galaxy A16 5G is a pretty reliable phone for what it is. Haven't had any issues with calls cutting out. Love the quality of the pictures it can take. The speed is also decent for what it is. Decent processor & the internet part of the phone will probably run any app you can think o. Not the best phone in the world, but it's def something for me because I dont need much when it comes to phones in general. If you want something basic, but that's a smartphone that is pretty decent, the Galaxy A16 5G is for you
Value
4
Response from Samsung USBy R&R, September 3, 2025
Hey there dwstrat007, Thank you for reaching out and sharing your experience with your Galaxy A16 5G. The Galaxy A16 5G was designed to simplify daily tasks, and it’s great to see you making the most of it. We're glad to hear your device is keeping up with your needs and that you're getting the most out of our device. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product
on August 25, 2025
Posted by: Roroshack1178
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy A16 5G, and I’ve been really impressed with how well it fits into my daily routine. The performance is smooth enough for everything I do, whether it’s streaming shows and movies or hopping into some light gaming sessions. The display makes watching content enjoyable, and the battery life lasts me through the day without stressing about charging.
One of the highlights has been trying out the new Galaxy AI features, which add some nice extra touches to the overall experience and make the phone feel smarter and more intuitive. It’s not just a budget device that gets by—it actually keeps up with me when I’m multitasking between apps, streaming, and entertainment.
One of the highlights has been trying out the new Galaxy AI features, which add some nice extra touches to the overall experience and make the phone feel smarter and more intuitive. It’s not just a budget device that gets by—it actually keeps up with me when I’m multitasking between apps, streaming, and entertainment.
For the price point, the A16 5G feels like a solid choice if you want a reliable phone for streaming, gaming, and movies without spending flagship money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall phone
on August 25, 2025
Posted by: Lilnicky89
[This review was collected as part of a promotion.] Fast speed, great quality camera, picks up barcodes fast, and a great size!
Value
4
Response from Samsung USBy R&R, September 3, 2025
Hi Lilnicky89, We’re glad you’re enjoying your Galaxy A16 5G and everything it offers. Its processor is optimized for essentials, streaming, browsing, and staying connected effortlessly. We're excited you're loving the speed, the quality of the triple-stack camera system, and using it to stay productive while remaining user-friendly. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US