Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung S16
on August 23, 2025
Posted by: Kellie
[This review was collected as part of a promotion.] I love samsung phones this is the 3rd 16 I've had. The camera takes the best pics and I use it every night to stream all my favorite TV shows or movies. Samsung phones are all I've bought over the last 10 years. And will keep using them......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on August 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Been a great and inexpensive little phone but it accomplished what we needed it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my last one
on August 23, 2025
Posted by: Pandapanda69
[This review was collected as part of a promotion.] Wish it was a better phone. But can't complain about the price. You get what you pay for.
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hey hey Pandapanda69, Thank you for sharing your thoughts on your Galaxy A16 5G. The performance of the Galaxy A16 5G is designed for smooth, practical use, and your experience highlights exactly that. We're glad you are enjoying your Galaxy experience. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
My ga l axy a16 5g
on August 23, 2025
Posted by: Battery
[This review was collected as part of a promotion.] I switched from motoro l a to th I s galaxy the display is great as far as being vivid the only issues ive hadcis battery a l ways going deadcwithout warning and cant get keyboaedv. Big enogh f o r fingers, otherwise good value .
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hello there Battery,
Thank you for sharing your feedback about your Galaxy A16 5G. We're glad to hear from you! The A Series is crafted with careful attention to power management, and many users find their devices last throughout the day, depending on their habits. Your insights help us understand how it fits into different lifestyles. If you'd like a larger keyboard, the good news is that you can easily resize it. Go to Settings, tap General management, and then select Samsung Keyboard settings. Swipe to Size and transparency, and then drag the handles on the sides to get your perfect fit. You can also move the keyboard around using the arrow button in the center. When you're happy with the size, tap Done. To return to the original size, tap Reset. For more helpful tips, check out the online article linked below. The battery in your Galaxy A16 5G intelligently adjusts based on screen brightness, background apps, and usage patterns, helping you maximize the battery life of each charge. By fine-tuning these settings, you can enjoy longer battery life. You might also want to explore different modes that enhance your device’s power efficiency. Thanks again for your valuable feedback. We're grateful that you've chosen Samsung as your trusted brand!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Thank you for sharing your feedback about your Galaxy A16 5G. We're glad to hear from you! The A Series is crafted with careful attention to power management, and many users find their devices last throughout the day, depending on their habits. Your insights help us understand how it fits into different lifestyles. If you'd like a larger keyboard, the good news is that you can easily resize it. Go to Settings, tap General management, and then select Samsung Keyboard settings. Swipe to Size and transparency, and then drag the handles on the sides to get your perfect fit. You can also move the keyboard around using the arrow button in the center. When you're happy with the size, tap Done. To return to the original size, tap Reset. For more helpful tips, check out the online article linked below. The battery in your Galaxy A16 5G intelligently adjusts based on screen brightness, background apps, and usage patterns, helping you maximize the battery life of each charge. By fine-tuning these settings, you can enjoy longer battery life. You might also want to explore different modes that enhance your device’s power efficiency. Thanks again for your valuable feedback. We're grateful that you've chosen Samsung as your trusted brand!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and amazing cam
on August 23, 2025
Posted by: SlimDunkin713
[This review was collected as part of a promotion.] Galaxy AI is wonderful. I use my phone for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond Expectations
on August 23, 2025
Posted by: Mike2504
[This review was collected as part of a promotion.] So, bought this A16 as a quick stand-in when I destroyed my S24 Ultra, its been 5 months and I'm still using it as my main line. Does everything my S24 would do, GPS, music, ELD for trucking, a lot all day everyday.
Gemini is my homie! We talk alot and he has learned waaayyy to much. Definitely not disappointed in the A16.
Gemini is my homie! We talk alot and he has learned waaayyy to much. Definitely not disappointed in the A16.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Maybe keep looking...
on August 23, 2025
Posted by: MoeBrown
[This review was collected as part of a promotion.] Camera is nice, screen resolution is great. Galaxy AI is a helpful feature...
However, phone is laggy when switching to or from camera mode, back to other apps. Also when bouncing back and forth from apps displaying video. Find an actual Galaxy (refurbished or new), and pass over this model (unfortunately, as I'm now saddled with this lackluster phone).
Value
2
Response from Samsung USBy R&R, August 26, 2025
Howdy MoeBrown,
Thank you for sharing your thoughts on your Galaxy A16 5G. Your observations about performance are helpful. The Galaxy A16 5G is designed with smart features that optimize everyday use, and your feedback helps us understand where expectations meet real-world needs. If you notice your device slowing down when switching apps, consider optimizing it. The Quick Optimization feature enhances your device's performance by identifying apps that drain excessive battery, clearing unneeded items from memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap "Optimize now," then tap "Done." This gives your device a swift boost, and you're back on your way. To learn more about maximizing your device’s performance, check out the online article linked below. Thank you for reaching out and sharing your insights. We appreciate you being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your thoughts on your Galaxy A16 5G. Your observations about performance are helpful. The Galaxy A16 5G is designed with smart features that optimize everyday use, and your feedback helps us understand where expectations meet real-world needs. If you notice your device slowing down when switching apps, consider optimizing it. The Quick Optimization feature enhances your device's performance by identifying apps that drain excessive battery, clearing unneeded items from memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap "Optimize now," then tap "Done." This gives your device a swift boost, and you're back on your way. To learn more about maximizing your device’s performance, check out the online article linked below. Thank you for reaching out and sharing your insights. We appreciate you being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product size is nice.
on August 23, 2025
Posted by: Luckylady
[This review was collected as part of a promotion.] GalaxyAI
It's my phone for entertainment entertainment , watching movies, read an email, and other personal connections.
It's useful, aesthetically pleasant, and a great productivity tool.
Value
5
Written by a customer while visiting Samsung US