Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has great battery life
on August 21, 2025
Posted by: Bat234
[This review was collected as part of a promotion.] This device basically can do anything. You can stream yourself favorite movies online you can play your favorite video games and don't get me started about the camera its so good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G
on August 21, 2025
Posted by: Ecko805
[This review was collected as part of a promotion.] This phone is a great phone for people on a budget who can't afford the flagship models. This phone is surprisingly fast and has everything you could want in a smart phone. It has galaxy AI that is awesome it really makes life easier and better because it can handle all the things you don't have time to do yourself or that you don't want to do yourself. The camera is amazing. Pictures are so vibrant and clear and crisp. This is a great 1st phone for children. Has parental control settings to help monitor your child's location online activities and allows you to set up protection settings and block unauthorized apps , downloads, web sites. It has a decent processor and a average storage capacity but could be better on both. Gaming capabilities are pretty good on this device for being the lowered Galaxy model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love how simple and easy everything is to use
on August 21, 2025
Posted by: JazzyJae
[This review was collected as part of a promotion.] I love the Gemini feature in my device, it makes everything so much easier to look up and get detailed answers to. I would use my device 24/7 if I was able to but adult responsibilities always have a way of getting in the way lol. I use my phone for contacting all my friends and family, I use Google meet to video chat with my mom in California, and I also use it as a camera to view anything going on in my bedroom. I love the tap to pay option and I also love all the Samsung options it has, I've never had the ability to actual choose between Google and Samsung. There only 1 thing I would change and that's the quality of the screen. I would make it more durable or un-breakable so dropping it isn't an issue. Also I would make it able to charge on a magnetic charger so plugging it in isn't ever an issue in case you forget the cord.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has good features and I love the a I features very
on August 21, 2025
Posted by: Zestyhoney
[This review was collected as part of a promotion.] Ai is very nice and useful, love the look how's the phone and the features it has
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hola Zestyhoney, Thank you for sharing your experience with your Galaxy A16 5G. It’s great that you are getting the full benefit and enjoying all there is to discover with your device. While this model doesn’t have the full rollout of Galaxy AI, there are still many fun features that can enhance your user experience. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with Galaxy AI at great price!
on August 22, 2025
Posted by: GrandMaw11
[This review was collected as part of a promotion.] The Galaxy A16 5g is a great phone with lots of great features for the price! This was originally purchased as a backup device, but I'm liking it enough to consider using it as a replacement. It perfectly fits and feels secure in moderate to large hands, the buttons are easily accessible, it's easy to operate and customize, the camera is awesome, and the Galaxy A16 has all the features and quality of high-end phones at half the price! My battery needs recharging after approximately 15 hours of using maps for navigating, and streaming videos and music for entertainment while traveling, but holds up literally all day at home with comparable usage. I don't always utilize fingerprint sensors because of the hassle, but I love having this one on the side button to quickly unlock my phone. I'm usually extremely skeptical and apprehensive about AI technology usage: Galaxy AI is very convenient and easily accessible, but not intrusive or convenient, and easy to completely disable. There's not much I don't like about the Galaxy A16, but I do miss the convenience of the "eye" icon in Gallery for searching without having to install Google Lens, so I hope Samsung brings that feature back... Overall, I highly recommend the Samsung Galaxy A16 5g for having all the bells and whistles without the cost.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hello there GrandMaw11,
We’re glad to hear the Galaxy A16 5G has exceeded your expectations! This device is designed to bring many high-end features into an approachable, everyday phone. Whether it’s smooth streaming, a customizable experience, or reliable camera performance, it delivers. While this model does not include the full Galaxy AI suite, it offers intuitive smart features that adapt to your needs, making daily tasks easy and enjoyable. Your experience highlights exactly what makes this phone such a dependable choice. Thank you for choosing Samsung as your go-to brand.
-Ty
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We’re glad to hear the Galaxy A16 5G has exceeded your expectations! This device is designed to bring many high-end features into an approachable, everyday phone. Whether it’s smooth streaming, a customizable experience, or reliable camera performance, it delivers. While this model does not include the full Galaxy AI suite, it offers intuitive smart features that adapt to your needs, making daily tasks easy and enjoyable. Your experience highlights exactly what makes this phone such a dependable choice. Thank you for choosing Samsung as your go-to brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
"Galaxy AI" have broken the screen i use to work.
on August 22, 2025
Posted by: JoseA16
[This review was collected as part of a promotion.] "Galaxy AI" I use to work in my driving job to work using the map...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16 the most reliable and affordable phone
on August 22, 2025
Posted by: Luxelab
[This review was collected as part of a promotion.] The Galaxy A16 is a shining example of what happens when a brand listens to its customers and delivers a phone that balances price, performance, and long-term durability, proving that you don’t have to spend an outrageous amount of money to enjoy a smartphone that feels premium, looks modern, and works reliably day after day. From the moment you hold it, you can tell this device is built with care—the sleek design paired with a sturdy build makes it slim yet dependable, light but not fragile, and ready for everyday life whether you’re tossing it into a bag, commuting, or multitasking. Unlike many budget phones that feel flimsy, the Galaxy A16 stands out for its durability, resisting scratches and handling daily wear with ease, giving you peace of mind that it’s a device made to last. What makes it even more impressive is its affordability, because while many lower-cost devices come with compromises, the Galaxy A16 manages to deliver quality without cutting corners, making it perfect for students, professionals, or anyone who simply wants a reliable phone without breaking the bank. Performance is another highlight—the phone feels smooth and responsive with apps opening quickly, navigation running fluidly, and multitasking handled with ease, proving that Samsung’s optimization ensures you get a polished user experience even in an affordable package. Battery life is dependable too, lasting through a full day of use whether you’re scrolling social media, streaming videos, or work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on August 22, 2025
Posted by: SamsungLoverBoy
[This review was collected as part of a promotion.] I recently had the opportunity to load an Galaxy A16 5G with an overabundant amount of apps ,2 esims and attempt a forced slowing of the phones performance.For an economical phone it performs well ,has a well lit and easily readable screen , has many accessibility features to fit a disabled individual with many options to improve the overall functionality of the phone.On a 1-10 scale i give the A16 5G a 9 and would recommend for anyone child ,adult ,elder seeking a cost effective alternative.It performs beautifully.
Value
5
Written by a customer while visiting Samsung US