Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Was better then the 15 and was affordable at that
on August 20, 2025
Posted by: Lilmattie1502
[This review was collected as part of a promotion.] The galaxy ai was definitely next level. The system seems to be very intelligent. Helps with my everyday routine and enjoy how It is undeniable that this device has a lot to offer its users, considering its features. The phone boasts a sleek design that is aesthetically pleasing and comfortable to hold. Furthermore, the advanced display technology ensures vibrant colors and sharp details for an enhanced viewing experience. Its powerful processor ensures smooth multitasking and seamless performance while using various apps. The device's long-lasting battery life allows you to stay connected and entertained throughout the day.
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hey there Lilmattie1502,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We’re really happy to hear you’re enjoying your device. The vibrant 6.7″ Super AMOLED display with FHD+ resolution, 90 Hz refresh rate, and up to 800 nits brightness offers deep blacks, lively colors, and smooth motion for a fantastic viewing experience. Powered by the Exynos 1330 (5 nm), it provides reliable performance for your everyday tasks. Its slim 7.9 mm thickness makes it comfortable to hold and easy to carry around. Even though this model doesn’t feature the full Galaxy AI rollout yet, you’re still enjoying many smart features that make your daily use easier and more fun. We love hearing that you’re getting the most out of your device, and we truly appreciate you taking the time to share your experience with us. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much for sharing your thoughts on the Galaxy A16 5G! We’re really happy to hear you’re enjoying your device. The vibrant 6.7″ Super AMOLED display with FHD+ resolution, 90 Hz refresh rate, and up to 800 nits brightness offers deep blacks, lively colors, and smooth motion for a fantastic viewing experience. Powered by the Exynos 1330 (5 nm), it provides reliable performance for your everyday tasks. Its slim 7.9 mm thickness makes it comfortable to hold and easy to carry around. Even though this model doesn’t feature the full Galaxy AI rollout yet, you’re still enjoying many smart features that make your daily use easier and more fun. We love hearing that you’re getting the most out of your device, and we truly appreciate you taking the time to share your experience with us. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Awesome glad to have it
on August 20, 2025
Posted by: Mattienorth
[This review was collected as part of a promotion.] The smartphone delivers a compelling user experience, providing a balance of features and affordability. Its impressive display technology ensures vibrant visuals and comfortable viewing, suitable for various applications. Moreover, the device's processing power is commendable, facilitating seamless multitasking and smooth performance. The camera capabilities allow users to capture clear and detailed images, enhancing creative expression. Ultimately, the phone presents a solid choice within its category, appealing to users seeking value and functionality.
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hello Mattienorth,
The Galaxy A16 5G was designed to make everyday tasks easier, and it’s great to see you enjoying it. We appreciate you taking the time to share your feedback. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
The Galaxy A16 5G was designed to make everyday tasks easier, and it’s great to see you enjoying it. We appreciate you taking the time to share your feedback. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome security add ons
on August 20, 2025
Posted by: Hack4hire
[This review was collected as part of a promotion.] Galaxy a16 has great features as well as an awesome ai companion that is above the rest when it comes to response and accuracy. Limited hallucinations giving you a complete immersion experience you would expect from samsung. The one with is amazing and fast as well as reliable and can compete in today's market with no issues. Leading tech in today's field. The level of user friendly ai masks the complexity that went into developing the new intelligence co tained in this hand held wonder of the modern world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice product
on August 20, 2025
Posted by: NellyClassy
[This review was collected as part of a promotion.] Galaxy AI
I am enjoying my new Samsung Galaxy A16 5G. It's a big upgrade from my nokia G20. I now have access to NFC and other features such as being able to change themes and font. However, the ram is quite small but it's okay for me because I am not a gamer. My work apps like microsoft outlook, teams, pilot all work effectively.
I am enjoying my new Samsung Galaxy A16 5G. It's a big upgrade from my nokia G20. I now have access to NFC and other features such as being able to change themes and font. However, the ram is quite small but it's okay for me because I am not a gamer. My work apps like microsoft outlook, teams, pilot all work effectively.
Thank you Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great for children
on August 20, 2025
Posted by: MsHappy
[This review was collected as part of a promotion.] I use Gemini with my Samsung 16 helps search recipes homework and more
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hi MsHappy,
We're so happy you're making the most of your Galaxy A16 5G! It’s a fantastic device suitable for everyone, whether you're doing research for school or catching up on your favorite influencers. All of this is possible right in the palm of your hand with the Galaxy A16 5G. The larger Super AMOLED display and faster processor make staying connected and up-to-date easier than ever. We truly appreciate you reaching out and sharing your thoughts. Thank you for being such a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're so happy you're making the most of your Galaxy A16 5G! It’s a fantastic device suitable for everyone, whether you're doing research for school or catching up on your favorite influencers. All of this is possible right in the palm of your hand with the Galaxy A16 5G. The larger Super AMOLED display and faster processor make staying connected and up-to-date easier than ever. We truly appreciate you reaching out and sharing your thoughts. Thank you for being such a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great product love the features
on August 21, 2025
Posted by: Luckykidd71121
[This review was collected as part of a promotion.] This product uses Galaxy AI which is great for new users to find out information on things they would like to learn, flash on the phone is pretty bright thats good quality, battery lasting long time also I use this phone to watch movies on it has alot of storage space speed on it is amazing very durable dropped alot of times and hasnt broke there is so many good qualities about this phone I highly recommend to anyone looking for a 10/10 quality phone Dont miss Out And Get You A Few They may even have promotions and great deals !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its very fast and useful
on August 21, 2025
Posted by: Jay2piece
[This review was collected as part of a promotion.] Very nice and simple too use galaxy Ai is very useful even though I have a a15 5g still kinda works the same
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 21, 2025
Posted by: Good4itall
[This review was collected as part of a promotion.] I use my Samsung Galaxy with AI for everything. I run my business, play games, stream movies and videos to my other Samsung products. It has a long battery life and so far has never left me eith out power, and im on it constantly. I browse the internet and do all my shopping from my phone too. I love my large screen and it's easy to read even eith out my glasses on.
Value
5
Written by a customer while visiting Samsung US