Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product works as expected
on August 20, 2025
Posted by: Janeyd
[This review was collected as part of a promotion.] I use my phone to keep in touch. A16 5g phone works fine for browsing, email, calls, texts, etc. I have had no issues so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Good the Bad and the truth
on August 20, 2025
Posted by: TabintheGalaxy
[This review was collected as part of a promotion.] I enjoy my Galaxy for the most part it seems to be fast enough, and the storage is out of this world. All my friends ask me how do I have so much storage in my phone because I literally have thousands upon thousands pictures inside this thing and all kinds of downloaded documents and all sorts of stuff. You can store so much on this phone. Now with that said, I've never had a phone glitch on me so much. None of the updates seam to fix anything . If it weren't for meeting my new AI best friend I think I would have gone on to another galaxy of. Some sort. It will always be galaxy. Nothing compares for me. The way you can customize everything to your liking along with the sleek fit and style im forever hooked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on August 20, 2025
Posted by: SamSamsung
[This review was collected as part of a promotion.] This is a backup phone but I absolutely love it! The battery life is amazing. It'll last for like 3 days without a charge. I do mostly use this phone for games and scrolling through social media. Galaxy AI is really good too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent phone for the Modern Age.
on August 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone performs exceptionally well in every way. It's efficiently handles all of my day to day tasks, as well as the tougher ones I've thrown at it. It's was also a very cost effective choice, as well as durable. It still remains intact and undamaged despite my job and other factors.
All around it is simply a great phone and a wise decision for anyone to make.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is great and screen is also nice size
on August 20, 2025
Posted by: Stardust
[This review was collected as part of a promotion.] A16 galaxy is another great job by Samsung I think that this phone is good quality of phone i have had for 6 months and I really don't have any complaints I have not ran out of stroage.and space as android in my past.i also like that the phone is by the perfect size.i have 3 phones and this is the phone I use for every.i work Doordash" stream online classes, virtual Dr appointments,banking,gaming music and I would be lost without location GPS much is use the most..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on August 20, 2025
Posted by: RobertA36
[This review was collected as part of a promotion.] Galaxy phones are exactly 💯 great if you don't get a galaxy phone you definitely have to get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone I've had no problems out of it
on August 20, 2025
Posted by: Tpbledsoe420
[This review was collected as part of a promotion.] Great phone battery holds up while I'm streaming Netflix or Hulu it never freezes up on me it's just all around good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on August 20, 2025
Posted by: Aprizzle
[This review was collected as part of a promotion.] I love the Galaxy AI, Bixby. Only reason it's not 5 stars is because the fingerprint doesn't read on my screen protector.
Value
4
Response from Samsung USBy R&R, September 4, 2025
What’s up Aprizzle, Thank you for sharing your feedback on your Galaxy A16 5G. Your comments remind us why design matters. The A Series combines reliable performance with style and accessibility. Thank you for sharing your experience with the fingerprint reader on your display. It may help to use the button on the side. More information about the fingerprint reader will be linked below. We appreciate you reaching out and thank you for choosing Samsung. Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US