Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
This is and ok phone for phone calls and texting
on August 19, 2025
Posted by: Rina88
[This review was collected as part of a promotion.] This phone sucked for streaming anything games most apps crashed all the time. The only thing it was Woodford was hot spot texting and calling
Value
2
Response from Samsung USBy R&R, August 25, 2025
Ahoy Rina88,
Thank you for sharing your feedback on your Galaxy A16 5G. The Galaxy A Series is designed to balance performance and everyday convenience. While experiences may vary depending on usage, many find that the device handles daily apps and streaming smoothly. If you know you're about to go into heavy gaming that may require more processing power, please consider closing apps you are not using in the background. Also, optimize your device the Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. Learn more about keeping your device running smoothly by checking out the online resources linked below. Your input helps us improve features that matter most. Thank you for choosing Samsung as your go-to brand.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy A16 5G. The Galaxy A Series is designed to balance performance and everyday convenience. While experiences may vary depending on usage, many find that the device handles daily apps and streaming smoothly. If you know you're about to go into heavy gaming that may require more processing power, please consider closing apps you are not using in the background. Also, optimize your device the Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. Learn more about keeping your device running smoothly by checking out the online resources linked below. Your input helps us improve features that matter most. Thank you for choosing Samsung as your go-to brand.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This device is fast and reliable!
on August 19, 2025
Posted by: Toddp223
[This review was collected as part of a promotion.] When I first got this device I was skeptical. But with the speed and quickness this device offers I can't imagine having another phone now! Great quality picture and videos play with amazing quality and sound! And the galaxy Ai is amazing to use as well! Try it out you won't be disappointed!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Its not a bad phone
on August 19, 2025
Posted by: Bekah975
[This review was collected as part of a promotion.] I got this phone because it was on sale through my phone company Boost mobile. All I had to pay was the set up fee. Which was nice cause I couldn't afford the more expensive models. So let's go over pros and cons.
Pros:
The camera works much better than the A14.
The back camera doesn't get blurry when you zoom out. Its has pretty good speaker sound.
Plenty of memory available for games and pictures. Pretty durable. Battery life is pretty decent.
Pros:
The camera works much better than the A14.
The back camera doesn't get blurry when you zoom out. Its has pretty good speaker sound.
Plenty of memory available for games and pictures. Pretty durable. Battery life is pretty decent.
Cons
It doesn't have a second speaker on the top of the phone so no surround sound like other models
Operating system gets lagged down if you try to do to much at once
You took out the headphone jack. Not everyone can afford Bluetooth head phones. Some of us still use cheaper wired sets.
The new update took away the ability to restart the phone just by holding down the side button.
Forced me to have an app just to run my games. Makes it feel more clunky. Don't like having to have apps to run my games that uses more memory.
It doesn't have a second speaker on the top of the phone so no surround sound like other models
Operating system gets lagged down if you try to do to much at once
You took out the headphone jack. Not everyone can afford Bluetooth head phones. Some of us still use cheaper wired sets.
The new update took away the ability to restart the phone just by holding down the side button.
Forced me to have an app just to run my games. Makes it feel more clunky. Don't like having to have apps to run my games that uses more memory.
I dont know what you want me to say about Glaxey A. Cause its not something I care about much
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing
on August 19, 2025
Posted by: Pepperspray
[This review was collected as part of a promotion.] The galaxy ai is amazing
This phone is great for work and school calling streaming and gaming
This phone is great for work and school calling streaming and gaming
The features are great from the storage the Camera the graphics
The 5g is awesome service the Cabrera has awesome filters and the emojus are super cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products has great features
on August 19, 2025
Posted by: Shorttie
[This review was collected as part of a promotion.] I love my device. It's a great product over all. I love taking pictures and selfie. And I love how great pictures come out. Love browing the internet and how fast it is. It keeps me up to date on all news.
I love how movies and videos come out. Videos on this device stream perfectly smooth. The screen size is great.
I would definitely recommend to my family and friends.
So if your reading this this is a definitely buy. I totally recommend this device.
I love how movies and videos come out. Videos on this device stream perfectly smooth. The screen size is great.
I would definitely recommend to my family and friends.
So if your reading this this is a definitely buy. I totally recommend this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Easy to use, friendly interface!
on August 19, 2025
Posted by: About48cats
[This review was collected as part of a promotion.] I really enjoy my galaxy. So many options from the store for personalizing my phone. As well as great game options from the store. Graphics are great the games don't glitch and plenty of options to choose from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is a very good phone all around the be
on August 19, 2025
Posted by: Static
[This review was collected as part of a promotion.] All around best phone I have had outperform all I would recommend to all I know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY A16
on August 19, 2025
Posted by: DaveThePhonePirate
[This review was collected as part of a promotion.] I use my phone for daily life. Its durable, does everything I need it to for daily life. Easy to use and great for games and never have had a single problem. Highly recommend for a quality phone. The AI feature is pretty useful as well.
Value
5
Written by a customer while visiting Samsung US