Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
I think it I s very good. Especially for the price
on August 19, 2025
Posted by: Ronzie
[This review was collected as part of a promotion.] I purchased a samsung a16 5g. It is very nice for what I could afford. It is much more advanced than my last phone. It has more smarter functionality. I have always used samsung products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for my galaxy a16
on August 19, 2025
Posted by: TopazLove
[This review was collected as part of a promotion.] I use my galaxy A16 for games, watching my shows at work. My grandkids love playing roblox on my phone because the phones shows great pictures. Galaxy AI is very helpful when I need answers for anything I'm looking for, especially restaurants!! I love using my phone everyday, I would be lost without it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good value, little bit unsteady
on August 19, 2025
Posted by: A16thButSung
[This review was collected as part of a promotion.] Phone works great if you dont take the lag into account with more intensive apps, and some menu changes.
It has a good battery life, and very nice screen but it stumbles with some multitasking items like mapping and other simultaneous operations.
If you text, call, and scroll around the web, plus socialize or play your favorite general games, this phone should be okay.
It may struggle a little bit,and if you're a rideshare driver, delivery driver, or use this phone for work, I would suggest looking at their other options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone sucks
on August 19, 2025
Posted by: Frustratednewphone
[This review was collected as part of a promotion.] I hate this new phone of mine. It's slower, it glitches.
Value
1
Response from Samsung USBy R&R, August 22, 2025
Hey there,
Thank you so much for sharing your honest thoughts on the Galaxy A16 5G. We understand that the speed and responsiveness didn’t quite meet your expectations, and we truly appreciate your feedback. The Galaxy A16 5G is built to offer a large screen, reliable battery, and smart features to make your everyday tasks easier. If you're experiencing some lag, there’s a simple way to help improve performance. Just go to Settings, swipe to and tap Device care, then select Optimize now and tap Done. For more useful tips on keeping your device running smoothly, check out the article linked below. Your insights really help us enhance the Galaxy A Series so it better serves you. We're grateful to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your honest thoughts on the Galaxy A16 5G. We understand that the speed and responsiveness didn’t quite meet your expectations, and we truly appreciate your feedback. The Galaxy A16 5G is built to offer a large screen, reliable battery, and smart features to make your everyday tasks easier. If you're experiencing some lag, there’s a simple way to help improve performance. Just go to Settings, swipe to and tap Device care, then select Optimize now and tap Done. For more useful tips on keeping your device running smoothly, check out the article linked below. Your insights really help us enhance the Galaxy A Series so it better serves you. We're grateful to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone
on August 19, 2025
Posted by: Ducc420
[This review was collected as part of a promotion.] It does everything as advertised. Big enough screen to watch movies and play games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung phone
on August 19, 2025
Posted by: Savy0489
[This review was collected as part of a promotion.] I love my Samsung phone. I've had it for a couple years now and have no complaints I enjoy Samsung products. It is the only phone that I care to own for the last 15 years. I have watched it evolve with AI compatibility and although I am still learning AI, Samsung has made it easy. I love the interface as well. I also love the easy transfer from one device to another. I also love the Bluetooth ear beans and absolutely love our Samsung TV. The ability to use my phone on both of my Samsung devices is also a big bonus. I can access everything I need just from the comfort of my phone it's wonderful. Also loved having Samsung tablets as well. Samsung 10/10!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast, I love it !
on August 19, 2025
Posted by: Blondraider
[This review was collected as part of a promotion.] If you're in the market for a new phone.You should grab the Galaxy A16.It's super fast comes also with Galaxy AI. My last phone was end of service so I decided to purchase this phone and i'm so happy with my decision, i didn't even realize what I was missing. I would highly recommend super fast and lots of storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very solid phone
on August 19, 2025
Posted by: Jamiejo100
[This review was collected as part of a promotion.] Overall, this is a pretty solid phone with all functionality working properly. I do not always get notifications for voice mails or email. Settings are correct.
Value
4
Written by a customer while visiting Samsung US