Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,178 Reviews)
Open Ratings Snapshot
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product. 
(
40 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4 out of 5
4
Galaxy a16 5g
on June 28, 2025
Posted by: Berto125
[This review was collected as part of a promotion.] The device works very well it has not had any issues with operating speed or anything it is easy to use and has convenient features
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best
on July 6, 2025
Posted by: ForTheLuvOfSAMSUNG
[This review was collected as part of a promotion.] My Samsung A16 (5G) is a great addition to my Samsung collection. While the ZFold5 is my primary phone, I use my A16 for playing my games. The functionality is impressive, easy to operate and fun to navigate. Would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has grate features + Galaxy AI is per
on July 12, 2025
Posted by: CaliCal
[This review was collected as part of a promotion.] The Galaxy AI is an amazing idea I also love the camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone review
on July 12, 2025
Posted by: Lomonade
[This review was collected as part of a promotion.] The phone preforms as expected for the price paid.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome quality and features
on August 1, 2025
Posted by: SOUTHSIDEKING
[This review was collected as part of a promotion.] Galaxy AI is a really cool android that has so many different settings and reminders to help you out. It also can help you dig deeper into problems solving. I do mechanic work and when I ask the questions of how to or what if I try this out or were to find a part for the best price it will reach out and let me know. Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The great Samsung A16
on August 1, 2025
Posted by: Mellogood
[This review was collected as part of a promotion.] My device works perfectly fine I love it, it gets me through the day my schedules and and appointments. Can't wait until they come out with the A17 5G phone love these series the A line is great series and galaxyAi is a wizard i love Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and the camera omg
on August 1, 2025
Posted by: Love4phone
[This review was collected as part of a promotion.] I use my galaxy A16 to do a lot of things take quality pictures download ringtone and great games that can be played on it
Value
5 out of 5
5
Response from Samsung USBy R&RAugust 1, 2025
Hi Love4phone,
We’re thrilled to read your feedback on the Galaxy A16 5G! From capturing standout photos to enjoying games and customizing ringtones, it’s wonderful to see how the device fits your lifestyle with such versatility. The A16 5G brings together powerful essentials and everyday performance, and we love that you’re unlocking its full potential. Thanks for choosing Samsung—we appreciate having you with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A16
on August 1, 2025
Posted by: Anonymous
from Tacoma, WA
Expertise:Intermediate
Verified Purchase:Yes
Everything works fine! Price is right. I highly recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RAugust 1, 2025
Hey there Sung Kim,
Thanks for the fantastic feedback on your Galaxy A16 5G. It’s packed with features to help you stay connected and creative. Glad to see it’s working for you! Appreciate you being part of our Samsung. Elevate your everyday.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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