Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Its easy and fast to use. Love it
on August 19, 2025
Posted by: WONPRINCE
[This review was collected as part of a promotion.] I use it for streaming, gaming, sports, videos, calling, texting, especially for work, music, getting help for homework. Literally for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on August 19, 2025
Posted by: Snyder5883
[This review was collected as part of a promotion.] Galaxy a16 5G works great lots of new things to learn about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone love it.
on August 19, 2025
Posted by: MrClarke95
[This review was collected as part of a promotion.] Galaxy AI has helped me look up certain things and has helped me message and has helped me spell difficult words.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 recommended
on August 19, 2025
Posted by: Sallie
[This review was collected as part of a promotion.] My Galaxy A16 is so much better than expected. Top tier performance. Very light and elegant phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 19, 2025
Posted by: Jojo921
[This review was collected as part of a promotion.] Unfortunately my Galaxy does not support AI. Therefore I can't tell you how i like it.
The galaxy i do have is so much better then the Motorola moto g stylus i just switched from
The galaxy i do have is so much better then the Motorola moto g stylus i just switched from
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's slow but it does the job
on August 19, 2025
Posted by: cnandrews13
[This review was collected as part of a promotion.] Galaxy Ai love to have one. I love all Galaxy products
Value
2
Response from Samsung USBy R&R, August 22, 2025
Hola cnandrews13,
We appreciate you taking the time to review your Galaxy A16 5G. It’s great to hear your love for Galaxy products overall. You mentioned noticing slower performance, and while the A series is designed as an entry-level 5G phone, it still offers the reliable design, smart features, and everyday dependability that Galaxy is known for. Your loyalty to the Galaxy family motivates us to keep making improvements so every Galaxy, no matter the series, feels rewarding to use. Thank you for staying connected with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to review your Galaxy A16 5G. It’s great to hear your love for Galaxy products overall. You mentioned noticing slower performance, and while the A series is designed as an entry-level 5G phone, it still offers the reliable design, smart features, and everyday dependability that Galaxy is known for. Your loyalty to the Galaxy family motivates us to keep making improvements so every Galaxy, no matter the series, feels rewarding to use. Thank you for staying connected with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone because of the sleek look.
on August 19, 2025
Posted by: fresha16
[This review was collected as part of a promotion.] I use my phone daily for texting,calling and pictures. The features on this phone including Galaxy AI has helped me a lot to make everything quick and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love galaxy
on August 19, 2025
Posted by: Shortie66
[This review was collected as part of a promotion.] I love my Samsung galaxy I had to get a new phone I went back to my galaxy I have never had any problem with it always has worked great. Still getting used to the AI I like how my pictures come out
Shortie
Shortie
Value
5
Written by a customer while visiting Samsung US