Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It has approved ipv 4 rating which resist water du
on March 20, 2025
Posted by: Giftcardwinner
[This review was collected as part of a promotion.] Based on the search results, here's a brief, detailed review of the Samsung Galaxy A16 5G:
Key Features and Performance:
* Display:
* It boasts a large 6.7-inch display, often a Super AMOLED, offering vibrant colors.
* Many models feature a 90Hz refresh rate, providing smoother scrolling and visuals.
* However, some reviews point out that the display may not be the brightest, and lacks HDR support.
* Camera:
* The phone typically includes a triple-lens rear camera setup, with a main high-resolution lens (often 50MP).
* It generally delivers good image quality for its price range, with decent performance in standard photography.
* Selfie camera quality is also generally considered to be good.
* Performance:
* The Galaxy A16 5G is designed for everyday tasks, and handles them well.
* It's powered by an Octa-Core processor, which provides adequate performance for most users.
* However, some reviews mention that it may experience occasional stutters or slowdowns, especially during demanding tasks like heavy gaming.
* Battery:
* A significant strength is its battery life, with a large capacity that provides ample power for extended use.
* Software and Connectivity:
* It runs on Android with Samsung's One UI, and Samsung is notably offering extended software support, with some reviews mentioning up to six years of support.
* It supports 5G connectivity, as well as essential features like NFC.
* Design:
Key Features and Performance:
* Display:
* It boasts a large 6.7-inch display, often a Super AMOLED, offering vibrant colors.
* Many models feature a 90Hz refresh rate, providing smoother scrolling and visuals.
* However, some reviews point out that the display may not be the brightest, and lacks HDR support.
* Camera:
* The phone typically includes a triple-lens rear camera setup, with a main high-resolution lens (often 50MP).
* It generally delivers good image quality for its price range, with decent performance in standard photography.
* Selfie camera quality is also generally considered to be good.
* Performance:
* The Galaxy A16 5G is designed for everyday tasks, and handles them well.
* It's powered by an Octa-Core processor, which provides adequate performance for most users.
* However, some reviews mention that it may experience occasional stutters or slowdowns, especially during demanding tasks like heavy gaming.
* Battery:
* A significant strength is its battery life, with a large capacity that provides ample power for extended use.
* Software and Connectivity:
* It runs on Android with Samsung's One UI, and Samsung is notably offering extended software support, with some reviews mentioning up to six years of support.
* It supports 5G connectivity, as well as essential features like NFC.
* Design:
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a samsung lifer
on April 6, 2025
Posted by: ROSIEpoisee
[This review was collected as part of a promotion.] I would struggle to survive the current adult world without a samsung phone. I've been spoiled by these little features I didn't realize I needed til I had them like now brief summarizing literally everything I need to know from my phone at a glance. Or converting my do list into actions seamlessly spread between apps. I'm a lifer now. I can't life without this thing. I wont.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst phone i have had!
on June 7, 2025
Posted by: junk
from colorado
Expertise:Intermediate
I am very frustrated with this phone. I cannot drive more than 15 minutes before the phone goes into Dark mode because it gets too hot.
It asks for password verification at least daily - usually when I am driving.
Touch scree frequently seems to freeze up.
Unable to keep screen bright enough for me to use outside.
It asks for password verification at least daily - usually when I am driving.
Touch scree frequently seems to freeze up.
Unable to keep screen bright enough for me to use outside.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hello There,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. When you place your phone in direct sunlight while driving, it’s normal for it to warm up, and the screen may dim to protect the battery. Galaxy phones feature adjustable displays, enabling you to adjust the brightness according to your environment. If you find that your screen dims more frequently than you’d like, there are some helpful steps you can take. We recommend checking out the online resource titled “Stop the screen brightness from dimming on your Galaxy phone or tablet.”
Additionally, ensuring that your device’s software is up to date can significantly enhance its performance. To check for updates, swipe down from the top right corner of the screen using two fingers and tap the Settings icon. Then, navigate to Software Update or System Updates, as the terminology might vary between models. Tap on Download and Install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should begin downloading automatically, although you may need to select ‘Download now’ on some devices. For more details on maintaining your phone’s software, you can refer to “How to update your Galaxy phone or tablet.”
If you have any further questions, please don’t hesitate to contact our Samsung Support Team. We are always here to assist you. Thank you for choosing Samsung!
Stop the screen brightness from dimming on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003431/
How to update your Galaxy phone or tablet3
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. When you place your phone in direct sunlight while driving, it’s normal for it to warm up, and the screen may dim to protect the battery. Galaxy phones feature adjustable displays, enabling you to adjust the brightness according to your environment. If you find that your screen dims more frequently than you’d like, there are some helpful steps you can take. We recommend checking out the online resource titled “Stop the screen brightness from dimming on your Galaxy phone or tablet.”
Additionally, ensuring that your device’s software is up to date can significantly enhance its performance. To check for updates, swipe down from the top right corner of the screen using two fingers and tap the Settings icon. Then, navigate to Software Update or System Updates, as the terminology might vary between models. Tap on Download and Install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should begin downloading automatically, although you may need to select ‘Download now’ on some devices. For more details on maintaining your phone’s software, you can refer to “How to update your Galaxy phone or tablet.”
If you have any further questions, please don’t hesitate to contact our Samsung Support Team. We are always here to assist you. Thank you for choosing Samsung!
Stop the screen brightness from dimming on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003431/
How to update your Galaxy phone or tablet3
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Very big and bulky
on June 12, 2025
Posted by: lifesupport
[This review was collected as part of a promotion.] A bit slow kinda laggy. Hard to play some games. Has some features that I like. For example the extra dim. Love that.
Value
2
Response from Samsung USBy R&R, June 13, 2025
Hey lifesupport,
Thank you for sharing your experience with the Galaxy A16 5G. If you find your device becoming sluggish and in need of a boost, consider optimizing it using Device Care. The Quick Optimization feature enhances performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, removes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. Just open Settings, swipe to and select Device Care, then tap Optimize now, and follow with Done. For more details on keeping your device running smoothly, please refer to the online resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your feedback and value you as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. If you find your device becoming sluggish and in need of a boost, consider optimizing it using Device Care. The Quick Optimization feature enhances performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, removes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. Just open Settings, swipe to and select Device Care, then tap Optimize now, and follow with Done. For more details on keeping your device running smoothly, please refer to the online resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your feedback and value you as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on June 15, 2025
Posted by: Todiefordecor
[This review was collected as part of a promotion.] The galaxy a16 is a good phone. It's fast doesn't bog down and easily manuverable.
Value
3
Response from Samsung USBy R&R, June 16, 2025
Hello Todiefordecor,
Thank you for your kind review of the Galaxy A16 5G. It is a fantastic device and a wonderful addition to any tech collection. With excellent connectivity and user-friendly features, it has everything you need to complete any task. We appreciate you taking the time to share your feedback with us. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for your kind review of the Galaxy A16 5G. It is a fantastic device and a wonderful addition to any tech collection. With excellent connectivity and user-friendly features, it has everything you need to complete any task. We appreciate you taking the time to share your feedback with us. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade from my former none samsung.
on June 25, 2025
Posted by: Karma18b
[This review was collected as part of a promotion.] The new Galaxy AI helps me find sites and things for work quicker than ever before. It's so user friendly, and intuitive. The more I enter the galaxy world the more I'm loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy a16
on June 25, 2025
Posted by: Kate1970
[This review was collected as part of a promotion.] I am so glad I csn connect with family and friends on my galaxy a16
Value
5
Response from Samsung USBy R&R, June 25, 2025
Hi Kate1970,
It’s great to hear you’re enjoying your Galaxy A16 5G! It’s designed to support your lifestyle, and it seems to be doing just that. From staying connected to friends and family, whether it’s via social media, a phone call, or a video call, you’ll get through. It’s a great addition to your tech toolkit, and we’re happy that you’ve chosen to stay connected with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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It’s great to hear you’re enjoying your Galaxy A16 5G! It’s designed to support your lifestyle, and it seems to be doing just that. From staying connected to friends and family, whether it’s via social media, a phone call, or a video call, you’ll get through. It’s a great addition to your tech toolkit, and we’re happy that you’ve chosen to stay connected with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great Visual resolution
on June 28, 2025
Posted by: JunoNumeroUno
[This review was collected as part of a promotion.] One of my favorite samsungs by far one of the best & affordable.
Value
3
Response from Samsung USBy R&R, June 30, 2025
Hi there JunoNumeroUno,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re delighted to hear that you are enjoying its visual quality and overall value. We take pride in delivering products that offer excellent everyday performance along with engaging features, and it’s great to know that this model has become one of your favorites. Your feedback inspires us to continue improving the Galaxy experience for loyal Samsung customers like you. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re delighted to hear that you are enjoying its visual quality and overall value. We take pride in delivering products that offer excellent everyday performance along with engaging features, and it’s great to know that this model has become one of your favorites. Your feedback inspires us to continue improving the Galaxy experience for loyal Samsung customers like you. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US