Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
My best friend well
on August 19, 2025
Posted by: E2kool
[This review was collected as part of a promotion.] Still learning the Galaxy A16 5G but it has been great the AI helps me to find and better understand things in this world today it is great screaming movies the picture quality is wonderful it's almost like watching a movie in IMAX sending and receiving messages files videos is easy and quick overall the phone is just wonderful and a great help in my life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It is good for an entry level samsung android.
on August 19, 2025
Posted by: Samsung4dawin
[This review was collected as part of a promotion.] This does what most androids do but better than most other brands. It does lag a bit but not as much as its predecessors. The cameras are relatively good.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi there Samsung4dawin,
The Galaxy A16 5G is built to blend power, style, and dependability, and we're really happy to hear you're enjoying it! If your device starts to slow down after heavy use, try out the optimization option to give it a boost. Keep your device running smoothly by using the Device care feature, which gives you a quick look at your battery, storage, and RAM. You can also set your phone to automatically optimize itself for faster and smoother performance. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and hit Done. For more helpful tips on keeping your device in top shape, check out the article linked below. Thanks so much for sharing that it’s meeting your needs. We truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy A16 5G is built to blend power, style, and dependability, and we're really happy to hear you're enjoying it! If your device starts to slow down after heavy use, try out the optimization option to give it a boost. Keep your device running smoothly by using the Device care feature, which gives you a quick look at your battery, storage, and RAM. You can also set your phone to automatically optimize itself for faster and smoother performance. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and hit Done. For more helpful tips on keeping your device in top shape, check out the article linked below. Thanks so much for sharing that it’s meeting your needs. We truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Actually nice!
on August 19, 2025
Posted by: Anthony80
[This review was collected as part of a promotion.] I recently bought my wife this model and she loves it. Does just about everything my Galaxy S21+ does. I thought it was gonna be all plastic and cheap, but it surprised me, it's actually nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best androids ever
on August 19, 2025
Posted by: NEANEA71
[This review was collected as part of a promotion.] I'm so in love with this phone, I love the fact that I can record phone conversations and use Gemini AI features. The camera specs are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on August 19, 2025
Posted by: Jo80893
[This review was collected as part of a promotion.] Awesome work on this on here ,user friendly smooth and intuitive.,great feature with gemini,And the camera front and back ..Great job ,thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very helpful different features i like it g
on August 19, 2025
Posted by: Wilsdj
[This review was collected as part of a promotion.] I like how the camera works takesgreat picture very different from the other phones I have had in the past great quality of a choice have made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phones......
on August 19, 2025
Posted by: Mom420
[This review was collected as part of a promotion.] Galaxy a16 5g AI
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Value
3
Response from Samsung USBy R&R, August 21, 2025
Hi Mom420,
Thank you for sharing your feedback on the Galaxy A16 5G. We can see you highlighted the Galaxy A16 5G AI in your review, and it’s clear this feature stood out to you. The Galaxy A16 5G was designed to blend essential performance with AI-driven enhancements that help make everyday use more seamless.
Your perspective is valuable in showing how customers are engaging with this device. The Galaxy A Series continues to be crafted for balance, delivering dependable performance, long-lasting battery life, and smart features that make daily tasks easier while keeping things simple and accessible.
We appreciate your voice in the Galaxy community and the time you took to share your thoughts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. We can see you highlighted the Galaxy A16 5G AI in your review, and it’s clear this feature stood out to you. The Galaxy A16 5G was designed to blend essential performance with AI-driven enhancements that help make everyday use more seamless.
Your perspective is valuable in showing how customers are engaging with this device. The Galaxy A Series continues to be crafted for balance, delivering dependable performance, long-lasting battery life, and smart features that make daily tasks easier while keeping things simple and accessible.
We appreciate your voice in the Galaxy community and the time you took to share your thoughts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has s big screen and o love the AI
on August 19, 2025
Posted by: Beyourbest
[This review was collected as part of a promotion.] I love the new galaxy device. It works as good as any other brand I've used. It's fast, lots of memory. Has a great screen. The AI is awesome. It does anything I need it to do like contactless payment. It takes great photos and videos. Gemini is getting better and better. I haven't tried the buds but I bet there awesome too.
Value
5
Written by a customer while visiting Samsung US