Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Very pleased for A Series
on August 19, 2025
Posted by: Camilla
[This review was collected as part of a promotion.] Galaxy Ai
I'm normally a user of the Galaxy S series but I switched carriers and was able to upgrade from my old Galaxy 9 and receive an Galaxy A16 5G for free. Overall I am very pleased with the phone for all of my shopping, texting, and everyday needs. I would like to eventually upgrade to a better Galaxy but it's just not an option for me currently with a 4 month old daughter and all of her needs.
I'm normally a user of the Galaxy S series but I switched carriers and was able to upgrade from my old Galaxy 9 and receive an Galaxy A16 5G for free. Overall I am very pleased with the phone for all of my shopping, texting, and everyday needs. I would like to eventually upgrade to a better Galaxy but it's just not an option for me currently with a 4 month old daughter and all of her needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I give this samasung a 8.5 out of a 10
on August 19, 2025
Posted by: Leeshan1982
[This review was collected as part of a promotion.] Beautiful pictures, fast charging headset is amazing,easy to maneuver when I 1st bought i absolutely love this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy phone
on August 19, 2025
Posted by: penguin
[This review was collected as part of a promotion.] I just love my Galaxy phone all my updates go through in a timely manner. I love the Grammer check setting that comes with the phone due to that my emails are so much more professional then ever before. Plus the galaxy ai is probably the most coolest feature on the phone besides the free screen savers and wallpapers you receive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A16 device
on August 19, 2025
Posted by: Duchesspeaches82
[This review was collected as part of a promotion.] Love my phone!! No current complaints as of right now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good reliable phone that the price .
on August 19, 2025
Posted by: 3371water
[This review was collected as part of a promotion.] The phone works great and worth the money. Updated software releases keep you current on new features.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi 3371water,
Glad to hear your Galaxy A16 5G is impressing you! We aim to push boundaries and deliver new experiences with every update. Thanks for sharing the love. From Samsung, with brilliance.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Glad to hear your Galaxy A16 5G is impressing you! We aim to push boundaries and deliver new experiences with every update. Thanks for sharing the love. From Samsung, with brilliance.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I would recommend a A16
on August 19, 2025
Posted by: EnoughLifeDrama
[This review was collected as part of a promotion.] For starters my a 16 is reliable on searching the web it's fast on what im searching even with gaming there's no lag in gaming experience and video watching even with band lab in creating beats on my A16 it's worth the purchase if your looking for a phone in all fields of mobile capabilities even the Gemini AI is dependable in asking it what you need to know even with just a full on conversation with Gemini is interesting even with picture taking and bar scan scanning picture's are clear and the phone picks up the bar codes unlike other devices I previously owned couldn't even pick up on barcode scanning but my A16 has no problem and im impressed on the speed it has on the scanning of bar codes and even with gaming I play casino games and there's no problem what so ever over all I give the A16 4 stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Review of the samesung galaxy A16
on August 19, 2025
Posted by: Collin
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a budget-friendly smartphone that delivers a balanced but imperfect experience. While not the best or worst phone I have used, its most consistent drawback is performance. The device often lags and takes longer than expected to load applications, which can be frustrating during daily use.
That said, the phone does have several strong points. The user interface is clean, intuitive, and visually appealing, making navigation smooth when the device is responsive. Battery life is dependable, easily lasting a full day of typical use. The inclusion of 5G ensures faster browsing and streaming where coverage is available, keeping the phone relevant for the future.
A standout feature is Galaxy AI. By holding the home button, the assistant launches quickly and responds reliably, adding real value to the experience. It assists with tasks, searches, and phone functions in a way that feels genuinely helpful rather than gimmicky.
The camera system is adequate for casual photography, offering good results in well-lit settings but struggling in low light. Design and build quality are solid for its price range, and the display provides a good platform for browsing and media.
Overall, the Galaxy A16 5G is a capable device for users seeking affordability and useful features, though its inconsistent performance prevents it from being a truly smooth and reliable smartphone.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Howdy Collin,
Thank you so much for sharing your detailed thoughts on the Galaxy A16 5G! It’s wonderful to hear how much you appreciate its reliable battery life, sleek design, and the addition of 5G for speedy and dependable browsing. Even though this model doesn’t yet feature the full rollout of Galaxy AI, it still comes with smart features that help enhance your experience.
We get that sometimes performance might feel a bit slow. When that happens, you can easily give your device a boost with the Quick optimization feature. It’s a simple way to improve performance by identifying battery-draining apps, clearing unnecessary files and memory, scanning for malware, and closing background apps. Just go to Settings, swipe to and tap Device care, then tap Optimize now and Done. For more helpful tips on keeping your device in top shape, check out the article linked below.
The Galaxy A16 5G is all about providing a well-rounded experience, combining important features, reliable connectivity, and an approachable design that’s ready to keep up with your daily life. Whether you’re taking casual photos, streaming your favorite shows, or browsing online, this device showcases the versatile power of Galaxy.
Your insights highlight how the Galaxy A16 5G supports both practical needs and smart innovations. It’s truly encouraging for anyone looking for a device that offers great performance along with helpful features. Thanks again for sharing your thoughts and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your detailed thoughts on the Galaxy A16 5G! It’s wonderful to hear how much you appreciate its reliable battery life, sleek design, and the addition of 5G for speedy and dependable browsing. Even though this model doesn’t yet feature the full rollout of Galaxy AI, it still comes with smart features that help enhance your experience.
We get that sometimes performance might feel a bit slow. When that happens, you can easily give your device a boost with the Quick optimization feature. It’s a simple way to improve performance by identifying battery-draining apps, clearing unnecessary files and memory, scanning for malware, and closing background apps. Just go to Settings, swipe to and tap Device care, then tap Optimize now and Done. For more helpful tips on keeping your device in top shape, check out the article linked below.
The Galaxy A16 5G is all about providing a well-rounded experience, combining important features, reliable connectivity, and an approachable design that’s ready to keep up with your daily life. Whether you’re taking casual photos, streaming your favorite shows, or browsing online, this device showcases the versatile power of Galaxy.
Your insights highlight how the Galaxy A16 5G supports both practical needs and smart innovations. It’s truly encouraging for anyone looking for a device that offers great performance along with helpful features. Thanks again for sharing your thoughts and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My review and thoughts on the Samsung Galaxy A16
on August 19, 2025
Posted by: GhostTrain93
[This review was collected as part of a promotion.] I got the Samsung Galaxy A16 5G as a gift a while back, this phone is amazing other than the occasional lag spikes, but nothing big. The camera is the perfect in between of quality and performance. The only annoying thing about the A16 other than the occasional lag spikes as listed before is the front camera island, it can get in the way but generally you get used to it. I got the 128 gigabytes version of the A16 and I thought "This is going to suck having low storage." but it really ain't that bad I still have 50 gigabytes left over. It fits in my hands perfectly, although it is a little slick, I recommend getting a grippy plastic case. Flashlight is also great, pretty bright.
Value
4
Written by a customer while visiting Samsung US