Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Amazing model.
on August 19, 2025
Posted by: PrinceCJ13
[This review was collected as part of a promotion.] Just recently found out I could customize my A16, and honestly I'm impressed. Also, Galaxy AI is amazing. It makes finding things and alot of work and other items easier to accomplish. Samsung, keep up the great work. Hoping to get the new flip phone 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on August 19, 2025
Posted by: Lovemy1phone
[This review was collected as part of a promotion.] Wish there was an option for samsung ultra. Not sure why this requires such a long message
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Phone have too upgrade soon
on August 19, 2025
Posted by: greatphone
[This review was collected as part of a promotion.] The galaxies ai i is a great Phone hate to change it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its awesome !!!
on August 19, 2025
Posted by: CHINACRUZ
[This review was collected as part of a promotion.] I love Galaxy AI,,,, the feature i love the most of the camera out takes awesome pictures..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Absolutely wonderful
on August 19, 2025
Posted by: Numbug
[This review was collected as part of a promotion.] This device is absolutely wonderful. Great battery, ai on it is fantastic, each new update brings a wonderful surprise. Would definitely recommend
Value
3
Response from Samsung USBy R&R, August 20, 2025
Hiya Numbug,
The Galaxy A16 5G is popular for a reason, and we’re glad it’s part of your daily routine. Your feedback means a lot! Thanks for being part of the Galaxy family. Bold tech, bright future. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A16 5G is popular for a reason, and we’re glad it’s part of your daily routine. Your feedback means a lot! Thanks for being part of the Galaxy family. Bold tech, bright future. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and very reliable
on August 19, 2025
Posted by: Krookedeyez
[This review was collected as part of a promotion.] I love it so much. It is so easy to navigate. I give it a 10. I recommend this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on August 19, 2025
Posted by: ChrisM88
[This review was collected as part of a promotion.] I use galaxy AI for all my searches. I also use it in my streaming. The product works well. It dose everything I need it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is good on phone but that's about all
on August 19, 2025
Posted by: Pandabear
[This review was collected as part of a promotion.] Galaxy AI amazing helpful always finds what you're looking for but the phone itself constantly shutting off constantly crashing changing to other apps while you're in the middle of doing something freezing up stalling not happy at all with this phone camera is okay but that's about it
Value
2
Response from Samsung USBy R&R, August 20, 2025
Hola Pandabear,
Thank you for sharing your experience with your Galaxy A16 5G. If you're having concerns with apps freezing or crashing, even after updates, there are a few things you can try to fix the problem. Clearing the app cache, checking app compatibility with your device, rebooting your device, optimizing its performance, uninstalling and reinstalling the app, and checking for additional updates are all options that may help. Please find out more by reviewing the online article linked below. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. If you're having concerns with apps freezing or crashing, even after updates, there are a few things you can try to fix the problem. Clearing the app cache, checking app compatibility with your device, rebooting your device, optimizing its performance, uninstalling and reinstalling the app, and checking for additional updates are all options that may help. Please find out more by reviewing the online article linked below. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US