Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Like the phone but dont
on August 19, 2025
Posted by: Joker101
[This review was collected as part of a promotion.] My phone is slow . Have to restart it alot of times. Calls sound good and music sounds good. It just lags alot . I dont even have many apps stored on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is sturdy and and fast.
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is top quality of all the ai programs that are on the market. Accurate and persist to the teeth. Automation is good but it'll help if it can be better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my last phone
on August 19, 2025
Posted by: HeeyLil
[This review was collected as part of a promotion.] The Galaxy AI is a pretty cool and useful tool. I find it's easier to use the galaxy ai versus googling things definitely like that thisbphone is faster then the previous one i had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 19, 2025
Posted by: KingD40
[This review was collected as part of a promotion.] Galaxy AI is awesome gives you updated information about stuff you look up. It has 128 gb internal memory can have lots of games, pictures and anything else you want on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Phonebot38
[This review was collected as part of a promotion.] First time user and I got to say I actually love this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 Great Device
on August 19, 2025
Posted by: 313Dawg
[This review was collected as part of a promotion.] My Galaxy A16 and Galaxy watch keeps me connected to my customers. It also provides music while riding on my motorcycle, which makes the ride that much more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay for the price
on August 19, 2025
Posted by: Bigstag5
[This review was collected as part of a promotion.] Use this phone for everyday use such as streaming, gaming, texting, and calling. It has a lag.
Value
3
Response from Samsung USBy R&R, August 20, 2025
Hey there Bigstag5,
We always love hearing your feedback about our Galaxy A16 5G and the lineup! With its powerful features, a little performance tuning can really make a difference. Just a few quick tweaks with Device Care, managing background apps, or clearing storage can help refresh your device’s speed and keep it running smoothly. Feel free to check out the online article linked below to learn more. We truly appreciate you sharing your experience. We’re listening! Thank you so much for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We always love hearing your feedback about our Galaxy A16 5G and the lineup! With its powerful features, a little performance tuning can really make a difference. Just a few quick tweaks with Device Care, managing background apps, or clearing storage can help refresh your device’s speed and keep it running smoothly. Feel free to check out the online article linked below to learn more. We truly appreciate you sharing your experience. We’re listening! Thank you so much for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Missing the earphone jack. wireless buds are ok
on August 19, 2025
Posted by: Galaxyforlife
[This review was collected as part of a promotion.] The Galaxy AI has been a game changer and as helped me with a ton of things. And can be fun too. This has been a major upgrade from my old Galaxy a12
Value
4
Written by a customer while visiting Samsung US