Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Awesome Sauce
on August 19, 2025
Posted by: Freespirit
[This review was collected as part of a promotion.] I love my Samsung Galaxy A15 5G. Better than my two Iphones. More options. More personal. Love it.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hiya FreeSpirit,
Thanks for sharing what you love most about your Galaxy A16 5G. It’s wonderful to hear that you’re enjoying the flexibility and options your Galaxy device offers. It’s a pleasure to serve users like you. Thank you for your review. A big thank you, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing what you love most about your Galaxy A16 5G. It’s wonderful to hear that you’re enjoying the flexibility and options your Galaxy device offers. It’s a pleasure to serve users like you. Thank you for your review. A big thank you, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Simple to use & still has all the features you exp
on August 19, 2025
Posted by: GinLynn
[This review was collected as part of a promotion.] I have always liked galaxy phones and the A16 5g didn't disappoint its easy to ⁸operate & simple yet does everything you need & expect your smartphone to do without all the extra stuff you will probably never use anyway the only issue i have is the keyboard & typing out messages or reviews like this idk if it's my settings or what but it takes way too long to type out words or I stay pushing the wrong letter it's frustrating. I also don't care for Gemini the "Galaxy AI" i found it difficult to use otherwise I love my galaxy product!
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hey GinLynn
Thank you so much for your wonderful feedback! Devices like the A16 5G truly shine because of amazing users like you. The on-screen keyboard plays a big role in making your Galaxy phone or tablet fun and easy to use, as it helps you reply to messages, search the web, and much more. If you ever find the keyboard isn’t working right or feels unresponsive, don’t worry, there are simple steps to get it working smoothly again. You can try using the default keyboard, clearing the cache, or checking for software updates. For more tips on customizing your keyboard just the way you like it, be sure to check out the article linked below. We’re truly grateful to have you with us on this journey, and thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for your wonderful feedback! Devices like the A16 5G truly shine because of amazing users like you. The on-screen keyboard plays a big role in making your Galaxy phone or tablet fun and easy to use, as it helps you reply to messages, search the web, and much more. If you ever find the keyboard isn’t working right or feels unresponsive, don’t worry, there are simple steps to get it working smoothly again. You can try using the default keyboard, clearing the cache, or checking for software updates. For more tips on customizing your keyboard just the way you like it, be sure to check out the article linked below. We’re truly grateful to have you with us on this journey, and thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Could have more assistance linking files through a
on August 19, 2025
Posted by: TechNOchallngd
[This review was collected as part of a promotion.] I crawled out from under a rock after 4 years with no technology and am overwhelmed with Galaxy ai dominating the scene.. it has unbelievable ability to guess my thoughts and send applicable info that influences my day to day... MINDBLOWING##
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LoveItloveit
on August 19, 2025
Posted by: LuckyD
[This review was collected as part of a promotion.] Best one I've had. Gets great service and lots of space for pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great things about Samsung Galaxy A16
on August 19, 2025
Posted by: Threeisthethirdnumber
[This review was collected as part of a promotion.] Galaxy AI has been very helpful for finding information.
I also like this phone for watching videos and playing games in a high quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a great price!
on August 19, 2025
Posted by: G4good
[This review was collected as part of a promotion.] Just bought a new phone. The galaxy A16 5g. My old one was a rival of samsung and prior to that, I had another galaxy phone but I wanted to see what another company had to offer. I was disappointed. I should have stayed with Samsung. The A16 5g downloads web pages faster. It updates itself more. The camera takes sharp pictures and my music plays louder.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im a Samsung lady, I can't complain 😌
on August 19, 2025
Posted by: Cochiwatu
[This review was collected as part of a promotion.] The Samsung phone works everywhere that I go so far .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
👍 👌 okay
on August 19, 2025
Posted by: No1chance
[This review was collected as part of a promotion.] Just fine with me for now so let's go with that
I don't have any thing else to say
I don't have any thing else to say
Value
3
Response from Samsung USBy R&R, August 20, 2025
Howdy No1chance,
Thanks for sharing your experience with your Galaxy A16 5G! We’re happy you like its design and features. Samsung focuses on smart innovation, and this product really delivers. We’re grateful to be part of your daily tech life. Keep thriving with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with your Galaxy A16 5G! We’re happy you like its design and features. Samsung focuses on smart innovation, and this product really delivers. We’re grateful to be part of your daily tech life. Keep thriving with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US