Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product has great features
on August 18, 2025
Posted by: Rokky2sik
[This review was collected as part of a promotion.] If it wasn't for this samsung phone I probably wouldn't be able to make it through my daily life
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hey and thank you Rokky2sik,
We’re so happy to hear that your Galaxy A16 5G is making your everyday moments special! It's great to know it has everything you need for your mobile tasks, helping you stay connected and productive throughout your day. We truly appreciate you sharing your experience with us and are thrilled you're enjoying your device. Thank you for choosing Samsung. We're grateful to be part of your journey!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re so happy to hear that your Galaxy A16 5G is making your everyday moments special! It's great to know it has everything you need for your mobile tasks, helping you stay connected and productive throughout your day. We truly appreciate you sharing your experience with us and are thrilled you're enjoying your device. Thank you for choosing Samsung. We're grateful to be part of your journey!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features like photos on the Galaxy AI15
on August 18, 2025
Posted by: Lovemyhubby84
[This review was collected as part of a promotion.] The Galaxy AI is a great phone. It takes amazing photos! It is simple to use, and I just absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5g
on August 18, 2025
Posted by: Bella94
[This review was collected as part of a promotion.] I recently brought my Galaxy A16 5G is a great phone with alot of useful features. I use my phone mainly for streaming and games. The speed is great, battery last all day and im on my phone alot. The Galaxy AI is great i use it to ask questions of different subjects it always gives great experience and insight of anything you can think to ask. If your looking for an upgrade this is a great deal to consider.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone!
on August 18, 2025
Posted by: Popz0kool
[This review was collected as part of a promotion.] Thus phone is very worthy! Especially when using Galaxy AI. It then becomes the ultimate smart phone.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello and welcome Popz0kool,
Thank you for your kind words. We’re happy your Galaxy A16 5G experience has been smooth and satisfying. While the Galaxy A16 5G doesn’t have the full rollout of Galaxy AI, there are still many smart features like Gemini and Google Assistant to help enhance your experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your kind words. We’re happy your Galaxy A16 5G experience has been smooth and satisfying. While the Galaxy A16 5G doesn’t have the full rollout of Galaxy AI, there are still many smart features like Gemini and Google Assistant to help enhance your experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I really like the new updates
on August 18, 2025
Posted by: Mallyfulli
[This review was collected as part of a promotion.] Galaxy Ai is a really great thing actually, I can do so many things with it and get an efficient answer, or like statement
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is horrible
on August 18, 2025
Posted by: Arduino7
[This review was collected as part of a promotion.] Galaxy AI is pretty darn good. Besides that this A16 id the worst phone I've ever owned
Value
3
Response from Samsung USBy R&R, August 19, 2025
Hey Arduino7,
Thank you for taking the time to reach out and share your thoughts on your Galaxy A16 5G. We are thrilled you are enjoying the AI-modeled features on your device. Features like Gemini and Google Assistant, which make your day easier, have never been better. We hope you find ways to make your phone more personalized and enjoyable. If you would like to contact our Samsung Support Team, we can provide some tips and tricks to enhance your user experience. Please feel free to reach out. Thank you for your review. We are happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your thoughts on your Galaxy A16 5G. We are thrilled you are enjoying the AI-modeled features on your device. Features like Gemini and Google Assistant, which make your day easier, have never been better. We hope you find ways to make your phone more personalized and enjoyable. If you would like to contact our Samsung Support Team, we can provide some tips and tricks to enhance your user experience. Please feel free to reach out. Thank you for your review. We are happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 19, 2025
Posted by: Anonymoususer
[This review was collected as part of a promotion.] Everything from pictures to music, social or private life, even work related it's great for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung galaxy
on August 19, 2025
Posted by: Jayrdaflyest
[This review was collected as part of a promotion.] I love the Samsung galaxy devices. Way better than any other phones. The A16 phone is a great phone to use especially if you like to stream music or even play some online games.
Value
5
Written by a customer while visiting Samsung US