Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great features
on August 18, 2025
Posted by: Loves2Ride
[This review was collected as part of a promotion.] I love this phone everything I needed to do it does!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 is a pretty standard phone.
on August 18, 2025
Posted by: Ai6seth
[This review was collected as part of a promotion.] The galaxy a16 is compatible to any of the non folding screen cell phones, I use mine for the basic daily like phone calls and messaging, there is nothing lavish about it but it does the job I need it to well. The outside is sleek but a little boxy for my liking. I was under the impression that there was more to it than met the eye like the sides and the extra plastic that was stuck to it when I unboxed it. I was guessing some sort of sensors like the more expensive ones, the Ai features of a phones security about reading palm positioning is pretty cool, so I was wondering if that was the case?
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello! We really value your time, Ai6seth, and we're delighted to hear you’re enjoying your Galaxy A16 5G. Your feedback truly reflects the innovation we strive to provide. The sticker you saw during unboxing might be the fingerprint sensor, which allows you to unlock your device easily with your fingerprint, each one being uniquely yours. That's why fingerprint security on Galaxy phones and tablets is so reliable. Keep in mind, the unlocking process might vary a bit depending on your specific device. For more details, check out the online article linked below, “Use the fingerprint sensor on your Galaxy phone or tablet.” Thanks so much for reaching out and for being a wonderful part of the Samsung community.
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
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Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on August 18, 2025
Posted by: Deedich
[This review was collected as part of a promotion.] Features are friendly to use. Size is nice. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its easy to use and set up
on August 18, 2025
Posted by: HeatherS
[This review was collected as part of a promotion.] It was easy to set up and enjoyable right off the bat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features of the Galaxy phone
on August 18, 2025
Posted by: Crawdaddy
[This review was collected as part of a promotion.] Galaxi Ai has been brought into my new phone it honestly more than I can understand. Basically it brings convince for myself. I had a hard understand just how to use it though.
Cameras are amazing, in all it is a great phone!
Cameras are amazing, in all it is a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Okay but could be better
on August 18, 2025
Posted by: Ally85
[This review was collected as part of a promotion.] So I use my phone for everything, and in doing so when I got. My new one I had to change everything over . We'll I can't move half of my things over because the camera is horrible and I mean horrible. It won't focus on anything none of my pics are clear ,even the galaxy AI can't fix it im so frustrated I love samsung but this one had definitely make me Wana trade for something else
Value
2
Response from Samsung USBy R&R, August 18, 2025
Ahoy Ally85,
Thank you so much for reaching out and sharing how things are going with your Galaxy A16 5G! The Camera app on your Galaxy A16 5G has a variety of shooting modes, features, and settings designed to help you capture stunning pictures and videos. Be sure to check out the article linked below on shooting modes and auto-focus settings. It's a great resource to help ensure every shot turns out just perfect. We truly appreciate your review and want to thank you for choosing Samsung. We're here to help anytime!
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing how things are going with your Galaxy A16 5G! The Camera app on your Galaxy A16 5G has a variety of shooting modes, features, and settings designed to help you capture stunning pictures and videos. Be sure to check out the article linked below on shooting modes and auto-focus settings. It's a great resource to help ensure every shot turns out just perfect. We truly appreciate your review and want to thank you for choosing Samsung. We're here to help anytime!
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone love it. Hasnt let me down .
on August 18, 2025
Posted by: 157883
[This review was collected as part of a promotion.] I use my phine for calls text email messaging apps about all i can! I have always like the ease and use of the galaxy a series has done well for me. Look forward to using the Galaxy AI more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and wont break the bank
on August 18, 2025
Posted by: Photosport
[This review was collected as part of a promotion.] The Samsung Galaxy A16 isn’t just a budget phone—it’s a thoughtful companion for everyday life. Whether you're snapping photos of your kid chasing a football across the yard or juggling errands with a device that won’t quit, the A16 delivers where it matters most.
The 6.7" Super AMOLED screen is bright and crisp, making it easy to frame shots or watch replays of my child’s game.
With a 90Hz refresh rate, scrolling through photos or switching between apps feels smooth and responsive.
Camera That Captures the Heart
The 50MP main camera is surprisingly capable. It handles motion well, so you can catch that perfect shot of your kid mid-kick or celebrating a goal.
The ultra-wide lens lets you capture the whole field, while the macro lens is great for close-ups—like muddy cleats or grass-stained smiles.
While low-light shots aren’t its strong suit, daytime action is where it shines.
Whether you’re texting other parents, checking the weather before practice, or filming a short video, the Exynos 1330 or Dimensity 6300 chip keeps things running smoothly.
The 5,000mAh battery means you won’t be scrambling for a charger
The 6.7" Super AMOLED screen is bright and crisp, making it easy to frame shots or watch replays of my child’s game.
With a 90Hz refresh rate, scrolling through photos or switching between apps feels smooth and responsive.
Camera That Captures the Heart
The 50MP main camera is surprisingly capable. It handles motion well, so you can catch that perfect shot of your kid mid-kick or celebrating a goal.
The ultra-wide lens lets you capture the whole field, while the macro lens is great for close-ups—like muddy cleats or grass-stained smiles.
While low-light shots aren’t its strong suit, daytime action is where it shines.
Whether you’re texting other parents, checking the weather before practice, or filming a short video, the Exynos 1330 or Dimensity 6300 chip keeps things running smoothly.
The 5,000mAh battery means you won’t be scrambling for a charger
Value
5
Written by a customer while visiting Samsung US