Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Galaxy is the best
on August 15, 2025
Posted by: Bigdawg
[This review was collected as part of a promotion.] This galaxy is really good and since my last phone was also a galaxy it was very easy to use this one. All of the controls and actions are the same on both so its very easy to adjust to. I like the controls apps and the way the phone works so much better than other phone brands and models. Alot of apps and widgets are very unusual or unique and are very cool. And other apps and widgets are very useful and helpful like compass ruler or unit converter. One thing I really like on this new galaxy is how fast it charges. It definitely charges faster than my friends other brand phones. The galaxy ai is something new to me so i had to get used to it but it does help searching get you more better and more accurate information. Im not sure what all else the galaxy ai can do but im still learning about it I've read it does some pretty cool and helpful actions. I just got this galaxy but I already want the new galaxy flip because its a galaxy so itll be the same general platform just alot newer faster better but it also folds in half which is amazing because the screen bends instead of having 2 separate screens or a crease in it. The screen just bends and you cant really tell where the bend point is. But this phone was a good deal and for the money its a very good phone and you definitely get your money worth in this situation. I've tried other brands and nobody is as good as the galaxy a16. There is more I wish I could say but ever since my bad infection its hard for me to convey it.
Value
4
Response from Samsung USBy R&R, September 12, 2025
What’s up BigDawg, Thank you for sharing your Galaxy A16 5G experience. It’s great to hear how user-friendly the phone feels while also offering powerful features like the 50MP triple-stacked camera system and 5000 mAh battery with Fast Charging. Your detailed feedback highlights the thoughtful design and innovative features that make the Galaxy A16 5G a reliable choice. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Well rounded device
on August 15, 2025
Posted by: Codien
[This review was collected as part of a promotion.] It is user friendly has excellent picture quality and very fast and reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome I definitely will tell 🇺🇸
on August 15, 2025
Posted by: Elmo48
[This review was collected as part of a promotion.] Galaxy A1 IS MY FAVORITE PHONE AND I'VE I'VE HAD A LOT THANKS TO THE COMPANY FOR A WONDERFUL PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow running
on August 15, 2025
Posted by: Joejoe
[This review was collected as part of a promotion.] I use my galaxy everyday. I just got it a week ago and it runs so slow. I've had to restart it daily to get it to connect back to internet service. It hardly ever remembers my passwords and login info
Value
3
Response from Samsung USBy R&R, August 15, 2025
Hey Joejoe,
We appreciate hearing about your daily experience with the Galaxy A16 5G. This model is designed for reliable connectivity and helpful features such as 5G capability, expandable storage, and an intuitive interface to handle everyday tasks. Features like Device Care and regular optimization help ensure smooth operation, and the adaptive connectivity is built to make switching between networks seamless for both work and leisure. The Galaxy A16 offers a good balance of performance and ease of use, making it a dependable choice for those who rely on their phone from morning to night. Thank you for choosing Samsung. We appreciate your loyalty.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate hearing about your daily experience with the Galaxy A16 5G. This model is designed for reliable connectivity and helpful features such as 5G capability, expandable storage, and an intuitive interface to handle everyday tasks. Features like Device Care and regular optimization help ensure smooth operation, and the adaptive connectivity is built to make switching between networks seamless for both work and leisure. The Galaxy A16 offers a good balance of performance and ease of use, making it a dependable choice for those who rely on their phone from morning to night. Thank you for choosing Samsung. We appreciate your loyalty.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on August 15, 2025
Posted by: RobertAntu36
[This review was collected as part of a promotion.] I love the picture quality and the sound and the quality battery power and it stays charged for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it here
on August 15, 2025
Posted by: Momof2
[This review was collected as part of a promotion.] I love the features of this phone but sometimes it lags really bad and want make my calls but other this that I'm ready to upgrade to the flip I love them
Value
3
Response from Samsung USBy R&R, August 15, 2025
Hi there Momof2,
We’re delighted to hear you’re enjoying the Galaxy A16 5G! This model offers a wonderful mix of everyday convenience, fast 5G speed, and smart tools that help you stay connected effortlessly. Features like Device Care work quietly behind the scenes to keep your device running smoothly, so you can enjoy your favorite apps and calls without any hiccups. It’s also fantastic to see your curiosity about exploring other Galaxy models! With their versatile designs and powerful performance, our Galaxy lineup is crafted to suit every lifestyle while keeping all the features you love. We truly appreciate your feedback and are grateful that you've chosen Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re delighted to hear you’re enjoying the Galaxy A16 5G! This model offers a wonderful mix of everyday convenience, fast 5G speed, and smart tools that help you stay connected effortlessly. Features like Device Care work quietly behind the scenes to keep your device running smoothly, so you can enjoy your favorite apps and calls without any hiccups. It’s also fantastic to see your curiosity about exploring other Galaxy models! With their versatile designs and powerful performance, our Galaxy lineup is crafted to suit every lifestyle while keeping all the features you love. We truly appreciate your feedback and are grateful that you've chosen Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 15, 2025
Posted by: Oslerjr15
Good phone it's awesome. Pictures. Clear view. The color. The call are real great and so is the service 5g
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent quality.
on August 15, 2025
Posted by: Kelle302
[This review was collected as part of a promotion.] This phone is fast has decent storage it's bigger easier to see i love it
Value
5
Written by a customer while visiting Samsung US