Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Texting touch and accessibility
on August 14, 2025
Posted by: Cheeto
[This review was collected as part of a promotion.] Its really easy to use and easy to control connect with similar devices that are near and around my device
Value
3
Response from Samsung USBy R&R, August 15, 2025
Hello there,
We’re happy to hear the Galaxy A16 5G provides you with an effortless and connected experience. The intuitive interface makes everyday tasks like texting smooth and easy, while features such as Quick Share and Bluetooth keep you in sync with nearby devices. Its carefully designed touch responsiveness makes your interactions feel natural and seamless, making the A16 5G a dependable choice for staying connected and enjoying your favorite features without hassle. Thank you for your review and for choosing Samsung.
-Ty
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We’re happy to hear the Galaxy A16 5G provides you with an effortless and connected experience. The intuitive interface makes everyday tasks like texting smooth and easy, while features such as Quick Share and Bluetooth keep you in sync with nearby devices. Its carefully designed touch responsiveness makes your interactions feel natural and seamless, making the A16 5G a dependable choice for staying connected and enjoying your favorite features without hassle. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great speed and love using
on August 14, 2025
Posted by: Dee3may
[This review was collected as part of a promotion.] The galaxy Ai is easy to navigate, and I prefer it over Google. Phine is very fast and has many features
Value
4
Response from Samsung USBy R&R, September 12, 2025
Hey Dee3may, Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how smooth navigation and fast performance are improving your daily use, along with all the features available at your fingertips. Although this device doesn’t have the full rollout of Galaxy AI, there are still many smart features that will enhance your user experience. This device was made for users who value speed and versatility, and it’s exciting to see that reflected in your review. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Very up today I like it
on August 15, 2025
Posted by: WHEELS221
[This review was collected as part of a promotion.] Recommend using it it's very user friendly
Don't give you a hard time
Don't give you a hard time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 galaxy
on August 15, 2025
Posted by: Klayrilla
[This review was collected as part of a promotion.] The A16 has great many features that is great for playing media games the graphics and color are very vivid easy to maneuver the controls full-screen view the down load is fast its a great device for pictures and watching videos
Value
4
Response from Samsung USBy R&R, September 12, 2025
Hello there, We’re thrilled you’re enjoying your Galaxy A16 5G. Its smooth graphics, fast connectivity, and dependable performance make it a great choice for both entertainment and work. It’s fantastic to hear how well it handles your gaming and video needs. Thank you for your glowing review. We appreciate you choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is going on three-years for me I have g
on August 15, 2025
Posted by: Saucyross
[This review was collected as part of a promotion.] When i need to find something about parts or just simple things on line I ask my AI i tell my AI to call someone or take me somewhere it does it. Every time someone calls me it notifications tell me who it is I love this AI. The information I get when looking for something or just information is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great battery life as well as great
on August 15, 2025
Posted by: Sissy1965
[This review was collected as part of a promotion.] I would totally recommend this product to my friends and family who are always on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 15, 2025
Posted by: MissladyB
[This review was collected as part of a promotion.] The aI system has been fun learn and playing with and wow the amount of apps downloaded and still the phones system still running smoothly and for gaming 👍 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on August 15, 2025
Posted by: Aijay6zero5
[This review was collected as part of a promotion.] The Galaxy A16 has quickly become part of my daily routine. I use it for coding on the go, reading documentation, and jotting down ideas. Galaxy AI is a game-changer – it helps me summarize articles, translate snippets, and even brainstorm code logic.
Battery life easily lasts all day, and performance is smooth no matter how many apps I’m juggling. It’s not just a phone – it’s my portable coding assistant and productivity booster.
Value
5
Written by a customer while visiting Samsung US