Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is been the best I have in a long time.
on August 12, 2025
Posted by: Anferrrnyeee
[This review was collected as part of a promotion.] I use my Samsung galaxy for gaming shopping online streaming movies and videos and pro tools im never bored. Always something new I find about this phone so im satisfied for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
UNDISTRUCTIBLE!
on August 12, 2025
Posted by: Magsworld
[This review was collected as part of a promotion.] Love the Gemini and AI you can use. They are not hard to figure out how to use and they never freeze up or lag hardley ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is fantastic just not as fancy.
on August 13, 2025
Posted by: Lovemysamsungs
[This review was collected as part of a promotion.] It's a pretty good phone just wish the cheaper models had IR infrared technology built into the phone..
Value
3
Response from Samsung USBy R&R, August 13, 2025
Hey there LoveMySamsungs
Hearing your feedback on the Galaxy A16 5G made our day. We’re proud of the sleek design and intuitive features that stand out. You get great value for your money, and we’re glad you’re taking the opportunity to explore your device and accomplish your goals. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hearing your feedback on the Galaxy A16 5G made our day. We’re proud of the sleek design and intuitive features that stand out. You get great value for your money, and we’re glad you’re taking the opportunity to explore your device and accomplish your goals. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Product was pretty good, I enjoyed it.
on August 13, 2025
Posted by: Nat7er
[This review was collected as part of a promotion.] Galaxy ai is pretty good as well. I usually use my phone fr communication, sometimes YouTube and other entertainment as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on August 13, 2025
Posted by: Nessie44
[This review was collected as part of a promotion.] Its great in every way you can think of. So glad I switched to this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This the product has great features. It has AI mod
on August 13, 2025
Posted by: Lovemygalaxy23
[This review was collected as part of a promotion.] I love the Galaxy AI mode on this phone and helps me with putting my own words into more professional words. And I can also make my kids picture stickers for whenever I want to use them on something. It's very easy to share videos and pictures and text with people. There's groups that you can create theirs. It's a very easy feature to access your voicemail without picking the phone up and they have a great hands free model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone out there
on August 13, 2025
Posted by: LovemGALAXY
[This review was collected as part of a promotion.] My galaxy a15 is the best quality phone you can get today and it will remain the greatest phone as long as it keeps its genuine technology for the near future up to date
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone
on August 13, 2025
Posted by: Destiny
[This review was collected as part of a promotion.] I used to only use Iphones but I made the switch after breaking 4 in a row. Ever since looking for a phone with features I loved. Samsung has Def started to impress me! The phone is have now and the tablet i have (Samsung tab S9+) the way they link together perfect! I truly love their tablet series period!! I also really love how amazing galaxy Ai is! If you love ai then you'll be obsessed with galaxy Ai!
Value
4
Written by a customer while visiting Samsung US