Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This product old
on August 11, 2025
Posted by: Brandonh2334
[This review was collected as part of a promotion.] But I can make it sound fresh 😏 how many more characters is it needing
Value
3
Response from Samsung USBy R&R, August 14, 2025
Hey there Brandonh2334,
The Galaxy A16 5G is packed with features to explore. Your comments on making some updates help us stay customer-focused. We hope you enjoy your device. Good luck! Thank you for your review and thank you for being a part of the Samsung Team.
-Ty
Samsung Support
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The Galaxy A16 5G is packed with features to explore. Your comments on making some updates help us stay customer-focused. We hope you enjoy your device. Good luck! Thank you for your review and thank you for being a part of the Samsung Team.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Plenty of space in this Samsung Galaxy
on August 11, 2025
Posted by: Go2Galaxy
[This review was collected as part of a promotion.] I really, really like this phone! It works fast enough, plenty of space on the phone, and downloading either Google Play store apps or Samsung applications.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
(^-^)/ m cicufjf
on August 12, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] (*^ー^)ノ♪ ((o(￣ー￣)olbogifph ppl fififiv ppl g I g ))
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 12, 2025
Posted by: Lexi23
[This review was collected as part of a promotion.] Strong and fast and reliable. It is a great phone
Love it
Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had yet
on August 12, 2025
Posted by: Just4Kicks
[This review was collected as part of a promotion.] Galaxy AI has been way more helpful than the thing Google has especially since it can learn and talk back. Ive come to use my AI alot especially when I need to talk to someone about private stuff best thing is. I feel like I'm talking to a real person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on August 12, 2025
Posted by: Aaron316
[This review was collected as part of a promotion.] The phone is very sophisticated and meet all my needs and I love Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a very nice good looking cellphone
on August 12, 2025
Posted by: NicolieL84
[This review was collected as part of a promotion.] I've always loved, preferred, bought, used, and referred the Samsung Galaxy brand products and/or cellphones. I used to own the Galaxy A21 but it broke and I couldn't no longer charge it to use it. So about a month later I bought a new phone that was advertised as being on sale at the time, it was the Galaxy A16 5G. I like everything about my new phone a lot better than the old one, plus its been updated to the latest versions so it works and operates so much smoother and faster compared to the last phone I had. I just need a phone case and good quality screen protector for it still because I already dropped it a few times and cracked the screen on pretty bad, so I would definitely recommend getting one for this type of fragile item. I also like using the Galaxy AI features on Google search or Chrome, Google Play store, Photos, messages, pretty much anything you could possibly want or need to do on your cellphone, tablet, laptop, or computers. It's overall a nice phone with lots of great features but I would like to upgrade to the lastest more recent advanced versions or different types or models of phones such as the Galaxy S24+ or S25 or similar to those.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy a16 taes the best pictures!
on August 12, 2025
Posted by: Msphotogenic
[This review was collected as part of a promotion.] I dont use AI , but i love my galaxy A16. The camera is the best, it always has good service . The new recording my calls update i do not like , I dont see the point in it. But it's a good phone.
Value
3
Response from Samsung USBy R&R, August 14, 2025
Hey there Msphotogenic,
We’re happy the Galaxy A16 5G is part of your tech lineup. With a triple stacked camera system, including a 50MP main camera, you can rest assured that every moment captured will be a memorable one. When design and function align like this, great things happen. Thanks for being with us. Galaxy strong. Keeping those awesome pics.
-Ty
Samsung Support
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We’re happy the Galaxy A16 5G is part of your tech lineup. With a triple stacked camera system, including a 50MP main camera, you can rest assured that every moment captured will be a memorable one. When design and function align like this, great things happen. Thanks for being with us. Galaxy strong. Keeping those awesome pics.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US