Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great value , pictures resolution and expandable m
on August 11, 2025
Posted by: Bubbleboy10
[This review was collected as part of a promotion.] I still am using a brand new account and phone so we are getting aquainted
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay not as high as a model I want to buy
on August 11, 2025
Posted by: Buckwheat
[This review was collected as part of a promotion.] Pretty good unless you didn't see me and couldn't watch my every move
Value
2
Response from Samsung USBy R&R, August 14, 2025
Hey there, thanks for chiming in, Buckwheat!
Your experience with the Galaxy A16 5G truly shows the care we put into every detail. Glad you’re enjoying it! We're here whenever you're ready to upgrade to a newer model. From all of us at Samsung, thank you for being part of the community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your experience with the Galaxy A16 5G truly shows the care we put into every detail. Glad you’re enjoying it! We're here whenever you're ready to upgrade to a newer model. From all of us at Samsung, thank you for being part of the community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Review of my Galaxy A16
on August 11, 2025
Posted by: Hiphop1720
[This review was collected as part of a promotion.] I think it's the best series of the A series yet. I especially love the speakers when I'm listening to my music it's such a great sound with just enough bass and I also love the options of picking different sound options when listening to my music. The camera is awesome takes really good pictures!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on August 11, 2025
Posted by: Universe
[This review was collected as part of a promotion.] This is my 3rd one because the other 2 were stolen. My favorite feature is the tap to pay. Security is high on the phone but best with pin or pattern because someone used my fingerprint to open my phone while I was asleep. Perfect for business especially with SD card feature for extra apps space. Ai Gemini I chose Osiris. Notepad awesome. Samsung TV app interesting. Samsung is the Samsonite of phones; if you remember the ape beating up on a Samsonite commercial, then you know it's the best in the business. Customer service is good too, doesn't take forever to get a response to answer your questions not found in faq's page. Samsung z flip didn't look bad either.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love Gemini assistant
on August 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my galaxi for streaming
Play games
Listen to music
And I love AI
Play games
Listen to music
And I love AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good and bad simultaneously
on August 11, 2025
Posted by: Itsyati97
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 5G for a bit now, and for a budget phone, it’s been a pleasant surprise. The 6.7-inch Super AMOLED screen is bright, colorful, and smooth with its 90 Hz refresh rate. Battery life is excellent—I easily get a full day and then some. I also appreciate Samsung’s promise of six years of updates, which makes me feel confident this phone will stay useful for longer than most budget devices.
Performance is smooth for everyday stuff like texting, browsing, and streaming. If I load up too many apps at once it can stutter a little, but closing a couple brings things right back to normal—so in practice it’s easy to manage. The 50 MP main camera takes sharp photos in good light, while the extra lenses are fine for casual shots; video tops out at 1080p, which is good enough for social posts and family clips.
One important note: the A16 5G does not include Samsung’s Galaxy AI features (those live AI tools are reserved for higher-end models). For me that wasn’t a dealbreaker—if Galaxy AI is essential, you’ll want to look up the midrange or flagship options. Overall, the A16 5G is reliable, long-lasting, and a great everyday phone for the price.
Value
3
Response from Samsung USBy R&R, August 14, 2025
Hi there Itsyati97,
The Galaxy A16 5G is a fan favorite for a reason, and we’re glad it’s part of your daily routine. Your feedback means everything! Thanks for being part of the Galaxy family. Bold technology, bright future. Thank you for sharing the journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A16 5G is a fan favorite for a reason, and we’re glad it’s part of your daily routine. Your feedback means everything! Thanks for being part of the Galaxy family. Bold technology, bright future. Thank you for sharing the journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Space and great apps
on August 11, 2025
Posted by: Bjjacjakson
[This review was collected as part of a promotion.] Has great apps like voice help and apace and great camra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient/ Hassle Function Delay
on August 11, 2025
Posted by: JesteredLibra
[This review was collected as part of a promotion.] Galaxy Ai Gemini is a learning platform that allows adaptive access from one software to another especially speed difference between each system and software functions developments in speed data but due to any preference is a recommendation option.
Value
4
Written by a customer while visiting Samsung US