Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
It does have great features but I like galaxy s25
on March 13, 2025
Posted by: BatMan
[This review was collected as part of a promotion.] I enjoy my my Samsung A16, but I would like the new Samsung Galaxy S25
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has outstanding feat I tes like pictu
on March 20, 2025
Posted by: Love2buy
[This review was collected as part of a promotion.] I use my smart phone to stream my shows and also for my college courses it really does come in handy with the crazy hours that I have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on June 2, 2025
Posted by: Smash101
[This review was collected as part of a promotion.] The device is great except for the speaker could be louder.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on July 12, 2025
Posted by: Queen305
[This review was collected as part of a promotion.] This product is awesome! It has amazing features and so many things to make it easier to communicate. Definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Overwhelming
on August 20, 2025
Posted by: 987654
[This review was collected as part of a promotion.] This phone was overwhelming with ads. Whenever I would (at least think I was) send a message and ad would pop up when I hit send. I was in dire need of a phone and my monies weren't right. It was too large for my personality I returned it back after two days (even the store didn't want it back) fortunate for me it was a promotional free phone. Just wasn't impressed with this particular SAMSUNG phone.
Value
1
Response from Samsung USBy R&R, August 20, 2025
Hi There,
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G! It’s great to know you’re exploring the messaging options. The latest Galaxy phones come with Google Messages already installed, and you can also easily download Samsung Messages from the Galaxy Store. Both apps are designed to be friendly and easy to use, making sending messages to your contacts a breeze and a pleasure. Some carriers have their own messaging apps, and there are plenty of third-party options too. Just a quick note, if you download multiple messaging apps, you’ll need to choose one as your default. Keep in mind, third-party apps might display more ads and pop-ups, while Samsung Messages typically keeps things clean without ads. To help you set up your preferred messaging app, check out the helpful online guide linked below. We truly appreciate your review. We hope you enjoy exploring all the fantastic features of your Galaxy A16 5G! Thanks for choosing Samsung; you’ve made a wonderful choice!
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G! It’s great to know you’re exploring the messaging options. The latest Galaxy phones come with Google Messages already installed, and you can also easily download Samsung Messages from the Galaxy Store. Both apps are designed to be friendly and easy to use, making sending messages to your contacts a breeze and a pleasure. Some carriers have their own messaging apps, and there are plenty of third-party options too. Just a quick note, if you download multiple messaging apps, you’ll need to choose one as your default. Keep in mind, third-party apps might display more ads and pop-ups, while Samsung Messages typically keeps things clean without ads. To help you set up your preferred messaging app, check out the helpful online guide linked below. We truly appreciate your review. We hope you enjoy exploring all the fantastic features of your Galaxy A16 5G! Thanks for choosing Samsung; you’ve made a wonderful choice!
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
I bought this phone to start doing deliveries. It was unlocked, budget friendly and had more than enough to get me going again. It is big for small hands but the one-handed feature was a nice find. it has a fast 90Hz display which makes things smooth howvere I use 60Hz as it's more than enough. The 50MP Mode for the camera takes worse photos than the 12MP mode. I have yet to understand why. Also, the flash for the camera sometimes goes off before the picture is taken and can even cause weird glare or overbrightness on photos taken. Otherwise it's used simply as a phone. I don't game on it, I don't surf the web. Make calls, send text and download any app required for day to day living.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
5
Response from Samsung USBy R&R, September 3, 2025
Hi there Chris, Thank you for sharing your experience. Many users appreciate how the Galaxy A16 5G manages daily apps with balance and reliability. Thank you for sharing your journey with us. We hope you continue to stay connected and share the wonderful moments you capture with your device’s camera. Thank you for your review. We value your choice of Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on August 31, 2025
Posted by: Lovemykidz
[This review was collected as part of a promotion.] My phone has it's own personalanity..but still ask me why?? I like that I'm learning and teaching at the the same time..I'm excited to take some of the free Traing careers classes ..to get certified..maybe get good , smart, job..finally..thanks to easy layout.. tips from AI and galaxy..hard not to succeed!! PLUS ANY PICTURES YOU TAKE FOR RESUME..GOING TO LOOK AMAZING!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Required requirements
on April 6, 2025
Posted by: TA1992
[This review was collected as part of a promotion.] Overall silent phone battery lasts and look good time Graphics are good on the game easy to work on as far as the email and sharing information pictures and Etc
Value
3
Response from Samsung USBy R&R, April 7, 2025
Hey There TA1992,
Thank you for sharing your feedback on the Galaxy A16 5G! It's wonderful to hear that you're enjoying its long-lasting battery, vibrant graphics for gaming, and ease of use for managing emails, sharing photos, and more. The Galaxy A16 5G is designed to provide an immersive experience with its impressive 6.7" screen, offering bright, vivid detail and smooth performance. Vision Booster enhances clarity with up to 800-nits brightness, ensuring great visuals anywhere. The powerful 5G capabilities and octa-core processor allow fast browsing, downloading, and gaming. Plus, Smart Switch makes transferring photos, contacts, and other data effortless when upgrading to a new Galaxy device. We're thrilled to hear you're making the most of your device and hope it continues to be a reliable companion for all your daily needs. Discover more about your Galaxy A16 5G device by checking out the link below, which details features and everything you can do with your device. Thank you for sharing your experience. We appreciate your trust in Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G! It's wonderful to hear that you're enjoying its long-lasting battery, vibrant graphics for gaming, and ease of use for managing emails, sharing photos, and more. The Galaxy A16 5G is designed to provide an immersive experience with its impressive 6.7" screen, offering bright, vivid detail and smooth performance. Vision Booster enhances clarity with up to 800-nits brightness, ensuring great visuals anywhere. The powerful 5G capabilities and octa-core processor allow fast browsing, downloading, and gaming. Plus, Smart Switch makes transferring photos, contacts, and other data effortless when upgrading to a new Galaxy device. We're thrilled to hear you're making the most of your device and hope it continues to be a reliable companion for all your daily needs. Discover more about your Galaxy A16 5G device by checking out the link below, which details features and everything you can do with your device. Thank you for sharing your experience. We appreciate your trust in Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US